Salesforce

Software Engineering SMTS - Cloud Reliability

Salesforce
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1 day ago
San Francisco, CA, USA or New York, NY, USAStaff+
H1B sponsor

Base Salary

$149k - $246k/yr

Responsibilities

  • Own an AWS infrastructure vending machine using AFT, Terraform Enterprise, AWS Organizations, and Control Tower for multi-region, multi-account provisioning.
  • Author, test, version, and govern reusable Terraform modules and translate compliance requirements into Sentinel and SCP policies.
  • Integrate automated security scanning, Policy-as-Code enforcement, cost guardrails, and AI-assisted remediation into developer pipelines.
  • Implement active-active failover across availability zones and regions using Cloud WAN, ARC, and FIS, including catastrophic-failure Game Days.
  • Integrate provisioning pipelines and AI agents with Slack for ChatOps and zero-touch operations.
  • Use Claude Code, Codex, and Cursor to author, review, and validate infrastructure code.
  • Build centralized logging, metrics, and tracing with Prometheus, Grafana, ELK, and Datadog, and define SLOs and SLIs.
  • Advise internal teams on observability, alerting, and resilience architecture.

Requirements

  • 7+ years of experience in software engineering, SRE, or platform engineering in large-scale AWS environments.
  • Expertise with Terraform state management at scale, module decoupling, and continuous IaC delivery.
  • Strong Python or Go skills and experience integrating AWS SDKs such as Boto3 or the Go SDK.
  • Deep experience with AWS IAM, VPC, Cloud WAN, EKS or ECS, Lambda, DynamoDB, and multi-region active-active disaster recovery.
  • Experience with GitOps-driven deployments and automated enterprise pipeline guardrails.
  • Daily practitioner experience with AI-assisted development tools such as Claude Code, Codex, Cursor, Gemini, or equivalent.
  • Preferred: AWS Solutions Architect Professional, DevOps Engineer Professional, or Security Specialty certification.
  • Preferred: AWS Control Tower, AFT, custom account vending, AWS FIS, Gremlin, agentic pipelines, AI-integrated developer tooling, Slack platform development, Bolt SDK, ChatOps automation, FinOps, Sentinel, OPA, or Vault experience.

Benefits

  • Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
  • Salesforce states that certain roles may be eligible for incentive compensation, equity, and benefits.
  • Salesforce provides reasonable accommodations during the application and recruiting process.

Tech Stack

Amazon DynamoDBAWSDatadogGoGrafanaPrometheusPythonTerraformVault

Categories

DevOpsSite Reliability
Salesforce

About Salesforce

10,000+ employees

Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.

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