Technical Architect - Slack Exp mandatory
Salesforce3 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Serve as the lead technical architect for Slack enterprise implementations and provide architectural oversight across client deliverables.
- Design and own solution architectures for Slack Enterprise Grid, custom apps, integrations, and Slack-Salesforce use cases.
- Establish best practices, reusable code repositories, operating frameworks, and review gates for Slack custom apps.
- Oversee enterprise migration architectures covering identity mapping, data retention, DLP compliance, and cutover execution.
- Lead architecture reviews, technical and functional workshops, and customer design solutions.
- Guide delivery teams through designing, building, testing, and deploying solutions.
- Collaborate with delivery teams to scope technical effort, review estimates, and support global delivery.
- Drive Slack-Salesforce convergence initiatives, including Agentforce for Slack, Salesforce Channels, and CRM integrations.
- Develop internal intellectual property such as Slack accelerators, migration scripts, and workflow templates.
- Mentor consultants and developers, contribute to certification bootcamps and enablement, support technical interviews, and assist with technical staffing needs.
Requirements
- 10-15+ years of experience in software engineering, technical consulting, or enterprise cloud solutions.
- 5+ years of experience as a technical architect or lead designing and delivering enterprise solutions in a global delivery or consulting model.
- Deep knowledge of Slack Enterprise Grid topology, multi-workspace governance, identity lifecycle management, SAML 2.0 SSO, SCIM, security, compliance, DLP, eDiscovery, EKM, Audit Logs, Slack Connect, and app governance.
- Hands-on experience with the Bolt Framework using Node.js or Python, Block Kit, Slack APIs, interactive components, modals, App Home, webhooks, Socket Mode, and rate-limiting practices.
- Knowledge of Slack CLI, modular app architecture, manifest.json, Workflow Builder custom functions, and enterprise migration from Microsoft Teams, Mattermost, and standalone Slack workspaces.
- Understanding of user and channel mapping, export/import APIs, data parity verification, cutover runbooks, CI/CD pipelines, Git workflows, automated testing, and secure API integration.
- Experience hosting Slack apps on Heroku, AWS, GCP, or Azure.
- Bachelor's or master's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
- Familiarity with Salesforce Sales Cloud, Service Cloud, Platform Events, Apex, Flow, Slack integrations, and Agentforce is preferred.
- Certified Slack Administrator, Certified Slack Developer, or Salesforce certifications are highly preferred.
- Experience in professional services, systems integrators, consultancies, or enterprise SaaS delivery centers is preferred.
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.