Technical Architect - Slack Exp mandatory
Salesforce3 days ago
Bengaluru, IndiaStaff+
Responsibilities
- Serve as lead Technical Architect for Slack enterprise implementations and provide architectural oversight across client deliverables.
- Design and own architectures for Enterprise Grid, custom apps, integrations, and Slack–Salesforce use cases.
- Establish best practices, reusable code repositories, operating frameworks, and review gates for Slack custom apps.
- Oversee enterprise migration architectures covering identity mapping, data retention, DLP compliance, and cutover execution.
- Lead architecture reviews, technical and functional workshops, and complex customer design initiatives.
- Collaborate with global delivery teams to scope technical effort, review estimates, and support delivery readiness.
- Drive Slack–Salesforce convergence initiatives involving Agentforce for Slack, Salesforce Channels, and CRM integrations.
- Develop reusable Slack accelerators, migration automation scripts, and workflow templates.
- Mentor consultants and developers, contribute to certification bootcamps, and support technical interviews and staffing readiness.
Requirements
- 10–15+ years of experience in software engineering, technical consulting, or enterprise cloud solutions.
- At least 5 years of experience as a technical architect or lead designing and delivering enterprise solutions in a global delivery or consulting model.
- Bachelor's or master's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
- Deep knowledge of Slack Enterprise Grid topology, governance, identity lifecycle management, security, compliance, DLP, eDiscovery, EKM, Slack Connect, and audit capabilities.
- Hands-on experience with Bolt Framework, Block Kit, Slack APIs, interactive components, Socket Mode, webhooks, Slack CLI, and Workflow Builder custom functions.
- Architectural experience with migrations from Microsoft Teams, Mattermost, and standalone Slack workspaces to Enterprise Grid.
- Understanding of CI/CD pipelines, Git workflows, automated testing, secure API integration, and hosting Slack apps on cloud platforms.
- Familiarity with Salesforce Sales Cloud, Service Cloud, Platform Events, Apex, Flow, and Slack–Salesforce integrations is preferred.
- Certified Slack Administrator or Certified Slack Developer and Salesforce certifications are highly preferred.
- Experience in professional services, systems integrators, or enterprise SaaS delivery centers is preferred.
Benefits
- Full-time individual contributor role within Salesforce Professional Services' Global Delivery Centre.
- Salesforce offers benefits and resources intended to support balance and professional impact.
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.