Base Salary
$125k - $220k/yr
Responsibilities
- Lead technical discovery and blueprinting for new customers by mapping business systems to the AI framework.
- Design and implement data flows between 1mind agents and customer technology stacks, including CRMs, MAPs, APIs, and proprietary databases.
- Configure visualizations, logic gates, response triggers, and other Superhuman experiential elements.
- Guide customer stakeholders through activation and translate technical challenges into actionable outcomes.
- Test and optimize agent behaviors before and after deployment for performance and reliability.
- Partner with Product and Engineering to advocate for platform features and enhancements based on customer activation challenges.
Requirements
- 3–5+ years of experience in a technical, customer-facing SaaS role such as Solutions Architect, Implementation Engineer, or Technical Account Manager.
- Experience designing system integrations with REST APIs, webhooks, and middleware.
- Experience mapping complex business workflows using LucidChart, Miro, or Visio.
- Experience managing high-stakes enterprise stakeholder projects during onboarding or activation.
- Familiarity with LLM prompt engineering, vector databases, or natural language processing concepts is preferred.
- Knowledge of Python, JavaScript, or SQL is preferred for troubleshooting integrations.
- Experience in customer experience or digital transformation sectors is preferred.
- Proficiency with Asana, Jira, or Monday.com is preferred.
Benefits
- Remote-first work arrangement
- Ownership, autonomy, and impact from day one
- Opportunity to work at the forefront of AI-powered go-to-market operations and AI-human collaboration
Tech Stack
Categories
About 1mind
1mind is a platform that deploys GTM Superhumans for revenue teams so that Every1 Wins, your customers and buyers, your team, and your business. The Superhuman GTM brain is made up of an AI Knowledge Graph + Action Orchestration layer built to function as autonomous employees operating across the entire customer lifecycle. They perform the work of SDRs, first-call AEs, SEs, CSMs, and In-Product Guides (a previously non-existent role). Superhumans integrate seamlessly into existing workflows to qualify buyers, book meetings, deliver pitches, give demos, handle objections, uncover pain points, build value models, and onboard customers. They delight buyers, drive operational efficiency, and scale beyond human limitations that increases revenue, shortens sales cycles, and increases ACV. Core Use Cases: • Website Inbound: Superhumans available 24-7 to do the full pitch, do discovery, share content, demo, qualify and drive to action (book meetings, drive to trial, convert independently without human intervention, or pass to nurture). • Ride-Along Sales Engineer: Superhumans support sellers live on Zoom/Teams/GoogleMeet calls to answer technical questions, share content, do technical discovery and demo. • PLG/SMB Seller: Superhumans engage, guide, support, and convert to free trial, from free users to paid, and paid to committed contracts. Supermans sell, onboard and support at scale and nurture the long tail. Please note that all legitimate communication from 1mind will come only from email addresses ending in @1mind.com. We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at careers@1mind.com.