Google

AI Outcome Customer Engineer, Google Cloud

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14 hours ago
Taipei, TaiwanSenior

Responsibilities

  • Partner with Account teams and Customer Engineers during technical evaluations to assess feasibility, shape adoption-focused proposals, and validate Forward Deployed Engineering engagement requests.
  • Lead technical design for enterprise AI solutions and integrate models, agents, and connectors with customer data pipelines, identity providers, and compliance boundaries.
  • Diagnose complex customer implementation issues, identify core product bugs, and test workarounds to remove delivery roadblocks.
  • Act as the liaison to Product and Engineering teams by troubleshooting systemic deployment blockers and translating field feedback into feature requests.
  • Own implementation strategy and the technical reality of delivery alongside customer-facing teams.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience troubleshooting technical issues for internal or external partners or customers.
  • Experience reading or debugging code in a general-purpose programming language such as Java, Python, or JavaScript.
  • Experience with system design or orchestration frameworks.
  • Experience with enterprise integrations including APIs, enterprise content management systems, identity, cloud infrastructure, or AI/ML model deployments.
  • Experience leading technical delivery strategies, debugging systems, and interfacing directly with product and engineering organizations.
  • Preferred: experience orchestrating specialized technical resources for complex builds and influencing technical stakeholders or executive leaders.
  • Preferred: ability to solve novel technical problems, diagnose bugs, handle ambiguity, and develop architectural solutions.
  • Preferred: excellent executive communication skills for translating technical integration issues into business impact.

Tech Stack

Categories

Forward Deployed
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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