AI Engineer - Global Servicing Technology
American Express3 days ago
Sunrise, FL, USAMid Level / Senior
Base Salary
$89k - $150k/yr
Responsibilities
- Write production code and contribute to system design discussions for agentic AI systems.
- Design and implement LLM-powered and agentic product features.
- Build and extend agentic AI workflows that reason over context, call tools, and perform actions.
- Implement and maintain retrieval-augmented generation pipelines over financial data with emphasis on correctness and safety.
- Contribute to shared AI infrastructure, including LLM services, orchestration components, and evaluation or monitoring tooling.
- Monitor, debug, and improve the reliability and performance of AI systems in production.
- Collaborate with product and design partners to translate customer needs into technical solutions.
- Use Claude and Codex responsibly for code generation, review, testing, and documentation while validating security, reliability, and correctness.
Requirements
- 3 to 5+ years of software development experience building data-driven products.
- Proficiency in Python for ML/AI and/or Java.
- Hands-on experience with Airflow, MLFlow, and LLM engineering, including RAG, fine-tuning, and AI agents.
- Experience with REST and gRPC APIs and event-driven distributed systems, including Kafka.
- Bachelor’s or master’s degree in computer science, computer engineering, or a similar discipline.
- Ability to operate with autonomy, contribute to architectural design, and evaluate scalable data-platform processing trade-offs.
- Demonstrated responsible, hands-on use of Claude and Codex in software development.
Tech Stack
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.