21 hours ago
Hyderābād, IndiaSenior
Responsibilities
- Design, code, and enhance custom software components across systems and applications.
- Design and implement custom workflows and integrations within ServiceNow ITSM.
- Troubleshoot and resolve complex technical issues related to IT service management solutions.
- Collaborate with stakeholders and cross-functional teams to translate business requirements into software solutions.
- Act as a subject matter expert, collaborate with and manage the team, and contribute to decisions across multiple teams.
- Lead process improvements that enhance team productivity and software quality.
- Mentor junior team members and support their integration into project workflows.
Requirements
- At least 5 years of experience in ServiceNow IT Service Management.
- 15 years of full-time education.
- Proficiency in ServiceNow IT Service Management.
- Strong knowledge of software development lifecycle and agile methodologies.
- Experience designing and implementing custom ServiceNow workflows and integrations.
- Ability to troubleshoot complex technical issues in IT service management solutions.
- Familiarity with scripting languages and automation tools relevant to ServiceNow development.
- Ability to collaborate effectively with cross-functional teams.
Benefits
- The position is based at the Accenture office in Bengaluru.
Categories
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.