5 days ago
Kuala Lumpur, MalaysiaMid Level / Senior
Responsibilities
- Configure Microsoft Dynamics 365 on-premise and online environments, including system settings, security roles, and data integrations.
- Design and implement Dynamics 365 workflows, business rules, and process automation.
- Develop custom Dynamics 365 CRM plugins and customize forms using JavaScript and the Dynamics 365 SDK.
- Gather requirements, propose CRM solutions, and support workshops and solution reviews with Business Analysts and stakeholders.
- Collaborate with remote R&D teams to troubleshoot and resolve CRM incidents and technical issues.
- Integrate Dynamics 365 with external systems using WebAPI and SFTP, including authentication, authorization, and encryption considerations.
- Use CI/CD pipelines and secure coding practices in CRM solution deployment.
Requirements
- 3–5 years of relevant experience.
- Proficiency in Dynamics 365 CRM plugin development and form customization.
- Experience configuring on-premise and online Dynamics 365 workflows.
- Frontend development experience with React, JavaScript, HTML5, and CSS3.
- Knowledge of SQL Server, MySQL, and PostgreSQL.
- Familiarity with WebAPI standards, security protocols, and integration techniques.
- Experience with SFTP-based system integration.
- Strong analytical and troubleshooting skills in CRM environments.
- Bachelor's degree or above.
- Effective communication, collaboration, organization, independence, and attention to detail.
Tech Stack
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