18 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Design, code, enhance, customize, and integrate software solutions and components using BMC Helix ITSM.
- Collaborate with cross-functional teams to gather and analyze requirements.
- Troubleshoot and resolve software defects to maintain system reliability.
- Document development processes and communicate clearly with stakeholders.
- Work independently, contribute to technical problem solving, and participate in team discussions.
- Share knowledge and best practices with junior team members.
Requirements
- At least 3 years of experience with BMC Helix ITSM.
- Proficiency in BMC Helix ITSM and experience customizing and integrating IT service management solutions.
- Understanding of software development life cycle and agile methodologies.
- Ability to design scalable and maintainable software components.
- Familiarity with scripting and automation within ITSM platforms.
- 15 years of full-time education is required.
Benefits
- Position is based at the company's Bengaluru office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.