Senior Solutions Engineer

1 day ago

Base Salary

$140k - $180k/yr

Responsibilities

Lead technical and process discovery with customer stakeholders in supply chain, quality, logistics, and IT.
Deliver tailored product demonstrations and address technical objections.
Design customer solutions covering modules, data needs, integrations, phases, and scope boundaries.
Develop sequenced implementation plans and statements of work, including effort, dependencies, and delivery risks.
Partner with Sales on proposals and commercial documents to ensure commitments are technically deliverable.
Lead workshops, support configuration, and remain accountable for solutions through customer go-live.
Coordinate technical handoffs across Product, Data, Engineering, and Delivery teams.
Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.

At least 5 years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Experience owning solution designs from pre-sales through implementation and go-live.
Strong customer-facing demonstration skills and experience responding to technical objections in sales settings.
Background in supply chain, cold chain, logistics, or quality management systems and workflows.
Hands-on experience configuring or implementing enterprise software modules, with familiarity with data integrations, APIs, and system interoperability.
Experience coordinating work across Product, Engineering, and Delivery teams using Figma, FigJam, Jira, Linear, or equivalent tools.
Experience in regulated industries and building reusable implementation assets is beneficial.