WQBRAIN User Success Specialist
WorldQuant2 months ago
Ho Chi Minh City, VietnamMid Level
Responsibilities
- Troubleshoot and address user queries involving data, technology, and signals or alphas.
- Gather customer feedback and share it with Product, Sales, and Marketing teams.
- Improve backend optimization, speed, software quality, and load sequencing.
- Manage security, application access, and role management.
- Support storage, data versioning, and server-side web application functionality.
Requirements
- Demonstrated experience with Python and SQL.
- Experience with automated testing tools such as Selenium, Cypress, or Puppeteer.
- Familiarity with Unix.
- Excellent communication and problem-solving skills.
- Familiarity with the quant or finance industry is a plus.
Benefits
- Competitive compensation package and a clear career roadmap.
- Training courses, a library, speakers, and knowledge-sharing events.
- Premium health insurance and an Employee Assistance Program.
- Generous time off, recreation sabbatical leave based on tenure, and Trade Union benefits for staff and family.
- Monthly team-building activities, employee clubs, an annual company trip, and occasional global conferences.
- Tea, snacks, and meals every day in the office.
About WorldQuant
WorldQuant is a privately held quantitative asset management firm founded in 2007 and headquartered in Old Greenwich, Connecticut. It builds proprietary research platforms and trading infrastructure to generate predictive signals and deploy systematic investment strategies across global markets and asset classes for institutional investors. The firm manages over $7 billion in assets under management and operates a network of offices worldwide.