2 months ago
Bengaluru, IndiaStaff+
Responsibilities
- Build, operate, and continuously improve production infrastructure for Arm’s AI platform services.
- Own reliability, scalability, monitoring, alerting, incident response, runbooks, and operational readiness for AI platform components.
- Automate provisioning, deployment, configuration, backup, recovery, patching, upgrades, and lifecycle management.
- Implement secure runtime patterns covering workload isolation, secrets management, identity integration, network controls, and auditability.
- Define service-level indicators and objectives, dashboards, telemetry, support workflows, and cost- and risk-aware operational practices.
- Participate in production support and a paid on-call rotation for high-impact incidents.
Requirements
- Minimum 10 years of experience, preferably up to 15 years.
- Experience with AI platform concepts such as model routing, MCP servers, agentic workflows, RAG systems, or LLM observability.
- Strong experience deploying and operating production infrastructure or platform services in Linux-based environments using Kubernetes, containers, cloud or private-cloud platforms, infrastructure-as-code, and CI/CD or GitOps tooling.
- Strong automation and scripting skills using technologies such as Terraform, Go, or Python.
- Experience with incident management, problem management, demand forecasting, and production readiness practices.
- Understanding of production-platform security fundamentals, including identity, secrets, access control, network segmentation, vulnerability management, and audit logging.
- Preferred experience operating internal developer platforms, AI platforms, model gateways, MCP infrastructure, or other shared engineering platforms.
- Preferred experience with service mesh, policy-as-code, workload identity, sandboxing, secure runtime environments, multi-tenant platform designs, or regulated engineering environments.
- Solid understanding of OpenAI tools, products, and APIs is preferred.
Benefits
- Arm provides an encouraging and inclusive environment supporting continuous learning and professional growth.
- The role uses a hybrid working model, with team-specific patterns and details provided during the application process.
- The position includes participation in a paid on-call rota.
About Arm
Arm’s foundational technology is defining the future of computing. A future built by the greatest technology ecosystem in the world. A future built on Arm. Arm is everywhere technology matters. Technology matters everywhere. Together, we’ll power every technology revolution moving forward, including cloud computing, automotive and autonomous systems, IoT, the metaverse, and beyond. Changing the world. Again. On Arm.