6 months ago
Tallinn, EstoniaStaff+
Responsibilities
- Lead and mentor Applied Scientists and AI/ML Engineers while fostering technical excellence and scientific rigor.
- Set the technical strategy for AI/ML solutions that extract value from structured CRM data and unstructured content.
- Build autonomous agentic workflows and real-time reasoning engines for the AI-native CRM.
- Partner with the AI Platform team on LLMOps strategy, experimentation infrastructure, and robust deployment.
- Design and optimize AI systems and data-intensive solutions for customer impact and production performance.
- Serve as a technical authority across the AI/ML and data ecosystem and shape the AI engineering roadmap.
- Contribute as a high-impact individual contributor to critical systems while delegating effectively and developing team capabilities.
Requirements
- 8+ years of applied science or engineering experience with practical knowledge of the full ML and AI lifecycle in high-scale production environments.
- Experience leading and scaling technical teams, mentoring senior talent, and raising organizational technical standards.
- Hands-on expertise with agentic system orchestration such as LangGraph, RAG architectures, and vector databases.
- A track record of delivering customer and business value through AI/ML solutions at scale.
- Broad knowledge of machine learning, deep learning, AI, models, and agentic frameworks.
- Strong product sense and business awareness, with the ability to connect technical decisions to user outcomes.
- Ability to lead through influence and technical authority while partnering with platform teams.
- Understanding of AWS or GCP, distributed systems, container orchestration, batch data pipelines, feature stores, and Kafka.
Benefits
- Flexible hours, wellness perks, SWAG, performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and pawternal leave.
- Mentorship, coaching, internal mobility, open feedback, and professional growth opportunities.
- Hybrid work arrangement, as indicated by the #LI-Hybrid posting designation.
- Meaningful work supporting more than 100,000 small and medium-sized businesses.
- Applicants must already have the legal right to work in Estonia without visa sponsorship or relocation assistance.
Tech Stack
Categories
About Pipedrive
Pipedrive builds a cloud-based sales CRM for small businesses and revenue teams to manage pipelines, track deals, and automate outreach. It sells its product as a subscription SaaS platform with integrations and add-ons for email, marketing, and reporting. Founded in 2010 and headquartered in New York, Pipedrive is majority-owned by Vista Equity Partners and is used by over 100,000 companies in 179 countries.