1 day ago
London, United KingdomMid Level
Responsibilities
- Own enterprise proof-of-concepts from start to finish and deliver them accurately and on schedule.
- Templatize, automate, and scale Solutions Engineering best practices to make POCs faster and more repeatable.
- Answer technical questions, build templates, and develop creative solutions for complex customer challenges.
- Partner with GTM Engineers and sales teams as the technical counterpart in enterprise deals.
- Help customers leverage data providers, CRM integrations, APIs, and Claygent.
- Gather customer feedback, including bugs, feature requests, and broader product opportunities, for the engineering team.
- Manage multiple tickets while maintaining strong attention to detail and prioritization.
Requirements
- 4+ years of experience in Solutions Engineering, RevOps, or a technical customer experience role.
- Demonstrated experience systematizing Solutions Engineering work through templating, automation, and scalable best practices.
- Strong working knowledge of Clay, including Waterfalls, APIs, CRM integrations, and Claygent.
- Deep understanding of RevOps and enterprise sales workflows.
- Experience working directly with enterprise customers and translating technical details into business impact.
- Ability to present solutions clearly and collaborate closely with sales teams.
- Strong problem-solving, prioritization, collaboration, and attention-to-detail skills.
Benefits
- Access to world-class coaches specializing in creativity, management, and other areas.
- Clay offers a community-oriented culture with opportunities to participate in its broader customer and employee community.
Categories
Solutions Engineering
About Clay Labs
Clay Labs builds a go-to-market data and automation platform that lets revenue teams discover prospects, enrich records from many providers, and personalize multichannel outreach. Delivered as a SaaS product with APIs and a data marketplace, it serves sales, marketing, and growth teams at startups and enterprises. The privately held company is headquartered in New York and is backed by investors including Sequoia Capital and CapitalG.