Solution Consultant
Atomicwork Inc8 months ago
Bengaluru, IndiaSenior
Responsibilities
- Provide technical support to sales teams and clients throughout the sales process
- Conduct technical discovery and product demonstrations
- Address technical questions and concerns from prospective and existing clients
- Scope customer business cases and scalable solutions for complex use cases
- Design and develop tailored solutions for customer-specific requirements
- Coordinate with sales and implementation teams on pre-sales to post-sales transitions
Requirements
- Strong technical background with experience in ITSM and ESM technologies and software
- Experience handling mid-market and enterprise deals, including long deal cycles, RFPs, detailed notes, and post-sales handovers
- Excellent value-selling, presentation, and communication skills
- Ability to explain complex technical concepts clearly and effectively
- Ability to understand customer technical requirements and provide tailored solutions
- Strong critical-thinking and creative problem-solving skills
- Collaborative approach to working with cross-functional teams
Benefits
- Paid time off, including unlimited sick leave and 15 days off per year
- Comprehensive health insurance
- Flexible allowances with reimbursement options
- Annual company outings
- Convenient offices in five cities
- Position based in Bangalore
Categories
Solutions Engineering
About Atomicwork Inc
Atomicwork builds an AI-driven service management platform for enterprise IT teams, combining AI agents and automation to streamline support and operations. Delivered as SaaS, it covers ITSM/ESM workflows, knowledge management, and business process automation through a unified interface and integrations. Founded in 2022 and headquartered in Palo Alto, the privately held company targets growing businesses seeking to modernize digital workplace support.