Solution Consultant

7 months ago

Bengaluru, IndiaSenior

Responsibilities

Provide technical support to sales teams and clients throughout the sales process
Conduct technical discovery and product demonstrations
Address technical questions and concerns from prospective and existing clients
Scope customer business cases and scalable solutions for complex use cases
Design and develop tailored solutions for customer-specific requirements
Coordinate with sales and implementation teams on pre-sales to post-sales transitions

Strong technical background with experience in ITSM and ESM technologies and software
Experience handling mid-market and enterprise deals, including long deal cycles, RFPs, detailed notes, and post-sales handovers
Excellent value-selling, presentation, and communication skills
Ability to explain complex technical concepts clearly and effectively
Ability to understand customer technical requirements and provide tailored solutions
Strong critical-thinking and creative problem-solving skills
Collaborative approach to working with cross-functional teams