Staff Software Engineer
ServiceNow1 day ago
Base Salary
$150k - $262k/yr
Responsibilities
- Evolve the theme system and design-token architecture, including token taxonomy, platform transforms, theming APIs, and accessible guardrails.
- Build design-system adoption tooling including theme builders, linting and audit rules, codemods, Figma-to-code workflows, AI tooling, and local development aids.
- Apply WCAG 2.2 Level AA requirements and build automated checks for contrast, forced colors, focus visibility, reflow, and other accessibility regressions.
- Collaborate with design, product, component, and consuming teams on API contracts, token consumption, release sequencing, versioning, deprecations, and migrations.
- Maintain API documentation, usage guidance, enablement resources, and migration paths; support adopters by triaging issues and unblocking teams.
- Lead technical design reviews and code reviews, mentor engineers, and influence technical direction across teams without direct authority.
Requirements
- 8+ years of professional front-end engineering experience, including significant experience building or operating a design system used by multiple teams.
- Advanced TypeScript and modern JavaScript skills with deep knowledge of the DOM, events, Custom Elements, and Shadow DOM.
- Hands-on design-token experience covering schema design, transform pipelines such as Style Dictionary, and multi-platform or multi-brand distribution.
- Expert CSS skills, including custom properties, cascade layers, modern layout, container queries, and forced colors mode.
- Current working knowledge of WCAG 2.2 Level AA, with hands-on screen reader and keyboard testing experience.
- Experience using AI tooling and agentic coding tools, with sound judgment about when generated output requires human review.
- Strong front-end build, release, and versioning experience with tools such as Vite, Rollup, or Webpack and semantic versioning in a monorepo.
- Demonstrated systems thinking, migration planning, technical writing, API documentation, and collaboration with designers and product managers.
- Preferred experience building AI tooling for engineers, designers, or product partners, including agent skills, MCP servers, or prompt-driven UI generation.
- Preferred experience building developer-facing documentation or enablement sites.
Benefits
- Base pay is $149,800-$262,200, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans include flexible spending accounts; the company also offers a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Work persona is flexible or remote, depending on work location and role eligibility.
- Employee type is regular.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.