5 hours ago
Base Salary
$116k - $165k/yr
Responsibilities
- Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments.
- Write Python or Go code to eliminate manual toil and build automation-first, self-healing systems.
- Implement observability with Prometheus, Grafana, and OpenTelemetry, and define SLIs, SLOs, and error budgets.
- Serve as a lead Incident Commander, participate in 24/7 on-call coverage, develop response playbooks, and conduct post-incident analyses.
- Partner with engineering teams on operability reviews and improve platform reliability, scalability, and availability.
Requirements
- At least four years of experience managing reliability, scalability, and availability for large-scale production services.
- Deep programming expertise in Python, Go, or C/C++.
- Strong background in networking protocols, Linux or FreeBSD systems, and distributed architecture.
- Experience with high-stakes incident management and 24/7 on-call rotations.
- Proficiency with ITIL frameworks, incident data, systematic problem management, and technical operability reviews.
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions within the functional domain.
- Preferred qualifications include public-cloud expertise, Ansible, Terraform, chaos engineering, disaster recovery planning, AI-driven AIOps, anomaly-detection models, predictive capacity planning, BGP, GRE, IPSec, HAProxy, DNS at scale, and OS networking internals.
Benefits
- Hybrid work arrangement requiring three days per week in San Jose, California, or Bellevue, Washington.
- Various health plans, vacation and sick time-off plans, parental leave, retirement options, education reimbursement, and in-office perks.
- Full-time role with comprehensive benefits and inclusive employee support programs.
Categories
DevOpsSite Reliability
About Zscaler
Zscaler builds a cloud-delivered zero trust security platform that replaces traditional network security appliances for enterprises and public-sector organizations. Its Zero Trust Exchange provides secure web gateway, zero trust access, CASB, and cloud firewall services, sold as subscriptions and delivered across 160+ global data centers. Founded in 2007 and headquartered in San Jose, it is a public company on NASDAQ (ZS) serving thousands of customers worldwide.