3 days ago
Base Salary
$99k - $229k/yr
Responsibilities
- Build Onyx platform capabilities that apply advances in NLP and generative AI to customer experiences.
- Solve technical challenges in enterprise search quality, scalability, and performance across terabytes of data.
- Own problems from discovery through design, implementation, production operation, and customer outcomes.
- Collaborate with Zoom AI and product teams on integrations and product direction.
- Develop across React, Python, Postgres, AWS, infrastructure, rollouts, and evolving technologies.
- Shape engineering practices and contribute to customer relationships and go-to-market initiatives.
Requirements
- Demonstrated engineering judgment, deep technical craft, and experience delivering measurable customer and user-experience improvements.
- Track record of turning ambiguous problems into reliable solutions with substantial results and high ownership.
- Proficiency with modern AI development tools and strong opinions on quality, reliability, and maintainability.
- Strong backend engineering experience with complex, data-intensive systems; frontend skills are a plus.
- Experience building and operating enterprise software at the reliability, security, and scale required by large customers.
- Ability to collaborate effectively across a fast-moving team and larger engineering organization.
- Interest in contributing broadly across engineering, infrastructure, product, business, and customer-facing work.
Benefits
- The role requires in-person work five days per week at the San Francisco, California office; remote and hybrid arrangements are unavailable.
- Zoom offers benefits and perks supporting physical, mental, emotional, and financial health, work-life balance, and community involvement.
- The anticipated position close date is December 1, 2026.
Tech Stack
Categories
About Zoom
Zoom builds a cloud platform for video meetings, team chat, webinars, phone, rooms, and contact center used by businesses, schools, and public-sector organizations. It sells these collaboration and communications services as SaaS subscriptions with add-ons for events, telephony, and enterprise features, and offers developer APIs/SDKs. Founded in 2013 and headquartered in San Jose, California, Zoom Video Communications is a public company traded on Nasdaq.