SRE Systems Engineer (TS/SCI Clearance)
Salesforce6 days ago
Herndon, VA, USAMid Level
H1B sponsor
Base Salary
$117k - $177k/yr
Responsibilities
- Monitor customer-facing services and respond to Severity 0 and Severity 1 incidents in a 24/7 environment.
- Lead technical reviews and contribute to root cause analyses after incidents.
- Automate detection and resolution of recurring production issues.
- Contribute to compliance, resiliency, self-healing, destructive testing, and resiliency drill initiatives.
- Partner with and mentor teammates while supporting team development.
Requirements
- Experience in enterprise-scale internet service engineering or support, including command-line work on Unix variants such as Red Hat Enterprise Linux.
- Experience with TCP/IP networking technologies and protocols.
- Experience with incident management in a 24/7 environment.
- Ability to write scripts in Python, Go, or similar languages and provision and operate AWS infrastructure.
- Preferred: ITIL service operations knowledge; Chef or Puppet; Jenkins, Bamboo, or Spinnaker; Kubernetes-based application and service support; Linux+, Red Hat, or AWS certifications; and familiarity with Agile processes and DevOps practices.
- Active TS/SCI with Polygraph clearance, U.S. citizenship without dual citizenship, and willingness to complete a U.S. federal MBI for a Moderate Public Trust position.
Benefits
- Onsite work arrangement in Herndon, Virginia.
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Tech Stack
Categories
Site Reliability
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.