Solutions Engineer - Software Factory
Ford Motor19 hours ago
Dearborn, MI, USASenior
Base Salary
$87k - $145k/yr
Responsibilities
- Design scalable enterprise solutions across the Atlassian platform for Product Creation and Industrialization.
- Configure Jira, Jira Service Management, Jira Product Discovery, Assets, and related workflows, schemes, automations, forms, and SLAs.
- Administer Atlassian Cloud permissions, provisioning, guardrails, audits, operating models, and platform hygiene.
- Develop and maintain Forge apps, REST/GraphQL API integrations, webhooks, and event-driven extensions with error handling, monitoring, and supportability.
- Launch and govern AI-powered workflows using Atlassian Intelligence/Rovo and GitHub Copilot.
- Establish scalable standards and governance for work-management platforms and toolchain integrations.
Requirements
- Bachelor's degree in Computer Science, AI or Machine Learning, or a related technical field.
- At least 5 years of experience with Atlassian Cloud tools including Jira and Confluence, with deep expertise in at least one major Atlassian service area.
- At least 5 years of integration engineering experience involving REST APIs, preferably GraphQL, webhooks, events, synchronization patterns, error handling, monitoring, and observability.
- At least 3 years of scripting and automation experience with Python or JavaScript/TypeScript and Node.js.
- At least 3 years of hands-on AI enablement experience with Atlassian Intelligence/Rovo, GitHub Copilot, or similar tools, including governance and access controls.
- Experience with enterprise identity and security concepts including SSO/SAML, OAuth/OIDC, RBAC, and least-privilege design.
- Experience with Jama, Polarion, or PTC Codebeamer and understanding of requirements traceability.
- Preferred qualifications include a master's degree, DX or Developer Intelligence Platform experience, Atlassian Cloud migrations, JSM service-management design, Forge, Compass, GitHub, developer portals, service catalogs, toolchain integration, and data pipelines or analytics.
Benefits
- Immediate medical, dental, vision, and prescription drug coverage.
- Flexible family care days, paid parental leave, new parent programs, subsidized backup childcare, adoption and surrogacy reimbursement, fertility treatments, and other family-building benefits.
- Vehicle discount programs for employees and family members and management leases.
- Tuition assistance and active employee resource groups.
- Paid time off for community service, paid holidays including the week between Christmas and New Year's Day, and the option to purchase additional vacation time.
- Hybrid position; candidates within commuting distance of a Ford hub may be required onsite four or more days per week.
Tech Stack
Categories
Solutions Engineering
About Ford Motor
Ford Motor Company designs, manufactures, and sells cars, trucks, SUVs, and commercial vehicles for consumers and businesses, and provides financing through Ford Credit. A public company headquartered in Dearborn, Michigan and listed on the NYSE, it operates globally under the Ford and Lincoln brands, including electric and connected vehicles such as the F‑150 Lightning and Mustang Mach‑E. Founded in 1903, it also offers software-driven fleet, mobility, and aftersales services.