ServiceNow Senior Analyst - TPRM Developer
Mitsubishi UFJ Financial Group2 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Design, develop, and maintain ServiceNow IRM and TPRM solutions.
- Configure Third-Party Risk Management, Vendor Risk Management, Risk Assessments, and Issue Management applications.
- Develop custom applications, workflows, Flow Designer flows, business rules, UI Policies, Client Scripts, Script Includes, and Scheduled Jobs.
- Configure Assessment Designer, questionnaires, risk-scoring methodologies, and remediation workflows.
- Build enterprise integrations using REST, SOAP, IntegrationHub, and MID Server.
- Integrate external vendor-risk platforms such as SecurityScorecard, BitSight, OneTrust, and Archer.
- Customize Service Portal and Employee Center experiences for vendor onboarding and assessments.
- Develop reports, dashboards, and Performance Analytics indicators.
- Participate in solution design, code reviews, technical governance, upgrades, patching, and release management.
- Optimize platform performance, troubleshoot production issues, and mentor junior developers.
- Collaborate with architects, business analysts, security, procurement, and compliance teams.
Requirements
- 6–10+ years of ServiceNow development experience.
- 3–5+ years implementing ServiceNow IRM/TPRM solutions.
- Experience with end-to-end TPRM lifecycle implementations, integrations, and platform customization.
- Strong ServiceNow TPRM, IRM, VRM, risk management, policy and compliance, Assessment Designer, Flow Designer, IntegrationHub, reporting, and dashboard knowledge.
- Strong JavaScript and ServiceNow scripting expertise, including Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, UI Actions, ACLs, Scheduled Jobs, Notifications, Email Scripts, Transform Maps, Import Sets, and ATF.
- Experience with REST APIs, SOAP Web Services, OAuth, JSON/XML, IntegrationHub spokes, and MID Server.
- Knowledge of third-party onboarding, due diligence, risk assessments, inherent and residual risk calculations, vendor questionnaires, risk scoring, issue and remediation management, exception management, continuous monitoring, vendor offboarding, and regulatory compliance.
- Experience working in Agile/Scrum environments and delivering enterprise-scale ServiceNow implementations.
- Preferred bachelor’s degree in Computer Science, Information Technology, or a related field.
- Preferred ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist–IRM, and ITIL Foundation certifications.
- CMDB, Service Graph, Discovery, IntegrationHub, and ServiceNow Performance Analytics knowledge are advantageous.
- Strong problem-solving, analytical, communication, stakeholder-management, solution-design, technical-leadership, mentoring, and code-review abilities.