Vinted

Lead Backend Engineer, Incident Management

Vinted
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17 hours ago
Kaunas, LithuaniaStaff+

Responsibilities

  • Lead the technical direction, architecture, solution design, and cross-team delivery for VITA.
  • Own and improve incident management, on-call processes, alert routing, and related tooling.
  • Reduce alert fatigue by establishing alert standards and making production pages actionable.
  • Design event pipelines supporting an AI incident agent’s root-cause suggestions during outages.
  • Define organization-wide standards and simplified tooling for SLOs and alerts.
  • Define and track product and process metrics related to adoption and developer experience.
  • Keep alert routing and other critical systems reliable and simple to operate.
  • Mentor five engineers through system design reviews, RFCs, and collaborative technical leadership.

Requirements

  • Proven experience architecting, building, and operating high-scale distributed systems in production.
  • Experience owning distributed systems from design through operation.
  • Experience participating in on-call rotations and responding to production incidents.
  • Strong product mindset for developer tooling and ability to measure adoption and developer happiness.
  • Understanding of metrics, logs, traces, and SLOs.
  • Excellent written and spoken English with strong technical communication and diplomacy.
  • Ability to explain architectural risks to non-technical stakeholders and constructively challenge senior leaders using data and SLOs.
  • Strong mentoring and collaboration skills.
  • Strong background in Go, Java, Rust, Python, C++, or similar technologies.
  • Experience with incident management, on-call, observability tooling, or platform teams is advantageous.
  • Experience building LLM-based tools or agents is advantageous.

Benefits

  • Share options programme.
  • 25 working days of holiday.
  • IT workstation equipment and up to €540 for home workplace furniture.
  • Private health insurance.
  • Pension plan with flexible contributions and employer matching.
  • Confidential Employee Assistance Program for employees and families.
  • Frequent team-building events, a monthly Vinted shopping budget, and dog-friendly offices.
  • Vilnius office gym and in-house meals; Kaunas office monthly lunch allowance and weekly in-house lunch and breakfast.
  • Workation policy allowing remote work for up to 90 days per year in the EU, including up to 21 days globally, with a 21-day worldwide allowance for non-EU citizens.
  • Annual learning budget starting at €3,000 and up to 10 working days over two years for professional development.
  • Hybrid work model with two recommended office days per week.

Categories

BackendSite Reliability
Vinted

About Vinted

1,001-5,000 employees

Vinted runs a consumer-to-consumer marketplace and app for buying and selling second-hand fashion and related items across Europe. It monetizes through transaction-related fees, buyer protection, and shipping services, and also operates Vinted Go for logistics and Vinted Pay for payments. Founded in 2008 and headquartered in Vilnius, Lithuania, the platform serves members in 20+ European markets.

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