3 months ago
Vienna, AustriaSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify valuable opportunities and ship solutions quickly.
- Design reliable systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems and improve them in production.
Requirements
- Hands-on software engineering ability and a record of personally building, shipping, or scaling serious products, platforms, or systems.
- Experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack.
- Ability to evaluate AI quality, improve reliability, and make sound decisions about what should and should not be automated.
- Ability to work with product, operations, and business teams.
- Strong English communication skills.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
- Candidates must already be based in Germany.
Benefits
- Remote role for candidates based in Germany
- English is the main working language
- Fast interview process aiming for an offer within one week from the start of interviews
- Interview process includes an online assessment or practical task, technical interview, and CEO/final round
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.