Lead Service Reliability Engineer
ThoughtWorksabout 3 hours ago
Hyderābād, IndiaMid Level / Senior / Staff+
H1B Sponsor
Responsibilities
- Understand SRE goals from both technical and business perspectives.
- Provide solutions to improve reliability and implement fault tolerance mechanisms.
- Enhance the incident management process, including triage and post-mortem analysis.
- Manage client stakeholder expectations during production incidents.
- Build trust and relationships with client engineering teams and senior stakeholders.
- Identify opportunities for system performance enhancements aligned with business objectives.
- Collaborate with application development leads to recommend system design changes.
- Oversee and mentor other SREs on the team.
Requirements
- Proficient in one or more high-level programming languages such as Python, Golang, or Java.
- Familiar with DevOps and GitOps practices, integrating observability into CI/CD pipelines.
- In-depth knowledge of configuration management and Infrastructure as Code tools.
- Expertise in observability and monitoring tools like Grafana and Prometheus.
- Strong understanding of container-based architecture and orchestration tools.
- Experience in application and infrastructure performance tuning.
- Good understanding of quality gates, chaos engineering, and performance testing.
- Experience with network load balancing and security tech stacks.
Benefits
- Support for career development through interactive tools and numerous programs.
- A dynamic and inclusive community focused on collaboration and growth.