GrepJob
Stainless

Support Engineer

Stainless
Apply
about 1 year ago
Remote, United States or New York, NY, USAEntry Level / Mid Level

Base Salary

$150k - $220k/yr

Responsibilities

  • Commit high-quality code for both Stainless and customer public SDKs.
  • Engage with customers to explain product capabilities and answer their questions.
  • Conduct demos for potential users and write public documentation.
  • Collaborate with developers to improve their APIs and SDKs.
  • Build internal and external tooling to address challenging problems.
  • Act as the voice of customers within the company, providing feedback to engineers.

Requirements

  • Strong attention to detail and craftsmanship in coding.
  • Experience in new technical areas and programming languages.
  • Ability to communicate technical concepts to developers of varying expertise.
  • Passion for helping users and solving their needs creatively.
  • Experience with product usage and a focus on detail-oriented improvements.

Benefits

  • Competitive salary and generous equity grants.
  • Comprehensive healthcare coverage options.
  • Paid commuter benefits and team lunches during workdays.
  • Flexible PTO and three weeks of company-wide vacation annually.
  • Flexible work-from-home options and one month of fully remote work per year.

Tech Stack

GraphQLgRPC