5 hours ago
Responsibilities
- Identify, triage, and resolve application and infrastructure performance issues.
- Improve observability across Ruby, Rails, and database systems using performance metrics, SLOs, and SLIs.
- Build and maintain AI agents, skills, and automations for incident response, triage, and routine maintenance.
- Use AI-assisted tools for performance analysis, root-cause investigation, and code review.
- Collaborate with SREs and product engineers to address bottlenecks and adopt reliability best practices.
- Lead database capacity planning and upgrade initiatives.
- Manage database disaster recovery planning and execution.
- Oversee backup systems and pre-production databases.
- Create infrastructure and operations documentation, runbooks, and context usable by engineers and AI agents.
- Participate in the on-call rotation.
Requirements
- At least 5 years of Ruby/Rails experience.
- At least 3 years of AWS experience.
- Experience with Kubernetes.
- Experience profiling and benchmarking source code.
- Ability to conduct effective code reviews and identify performance problems before production.
- Experience with Datadog or other APM tools.
- Strong written and verbal communication skills.
- Preferred experience building AI agents, LLM-powered automations, or tool/function-calling or MCP integrations for engineering or operations workflows.
- Preferred experience with Terraform and cloud networking fundamentals, including routing, firewalls, load balancers, CDNs, and VPCs.
- Preferred experience with distributed event and data stores such as Kafka, Redis, Elasticsearch, Memcached, and TimescaleDB.
Benefits
- Multiple health and dental coverage options, with 100% employee and 50% family coverage.
- Vision insurance.
- Incentive stock options.
- 401(k) match of 4%.
- Four weeks of PTO, increasing after the second year.
- Twelve company holidays plus two floating holidays.
- Paid parental leave of 16 weeks for birthing parents and 4 weeks for non-birthing parents.
- FSA and HSA options.
- Short- and long-term disability coverage, with short-term coverage fully paid.
- Community service funds and professional development funds.
- Wellbeing fund of $150 quarterly and business expense stipend of $125 quarterly.
- Mac laptop and new-hire equipment stipend.
- Remote-work friendly; fully remote opportunity open to candidates in the United States.
Tech Stack
Categories
Site Reliability
About Fleetio
Fleetio builds cloud-based fleet management and maintenance software used by companies and public-sector fleets to track vehicles, inspections, fuel, parts, and work orders. Delivered as a subscription SaaS platform with mobile apps and telematics integrations, it centralizes asset data and workflows. Founded in 2012 and headquartered in Birmingham, Alabama, the privately held company serves fleets of all sizes in more than 80 countries and manages hundreds of thousands of assets.