Encora

Senior AI QA Automation Engineer

Encora
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2 days ago
Remote, Peru +3 moreSenior

Responsibilities

  • Build automated evaluation frameworks for AI agents, RAG solutions, prompts, tools, workflows, and model outputs.
  • Create benchmark datasets, golden responses, regression suites, evaluation metrics, and measurable release thresholds.
  • Test hallucinations, grounding, citation accuracy, prompt injection, tool selection, and multi-agent coordination.
  • Develop agent-powered test-case generation, API and workflow validation, intelligent UAT, and UI, API, integration, performance, and end-to-end automation.
  • Implement CI/CD quality gates and monitor production AI quality, drift, reliability, and recurring failure patterns.
  • Translate business requirements, workflows, and AI behaviors into measurable quality criteria.

Requirements

  • 5+ years of experience in Software Quality Engineering, Test Automation, or Reliability Engineering.
  • Strong Python skills and experience building reusable automated testing frameworks.
  • Hands-on experience with Playwright and/or Selenium.
  • Strong experience with API, UI, integration, regression, end-to-end, and CI/CD-based test automation.
  • Experience with Azure AI Foundry Evaluations, RAG evaluation, prompt testing, evaluation metrics, benchmark datasets, regression suites, and quality thresholds.
  • Knowledge of hallucination testing, grounding, citation accuracy, prompt injection, and agent behavior validation.
  • Experience implementing CI/CD quality gates and production monitoring.
  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field.
  • Preferred qualifications include experience with Generative AI, RAG solutions, copilots, AI agents, LLM evaluation frameworks, advanced prompt testing, agent-powered test generation, adversarial testing, Responsible AI testing, and production AI quality monitoring.

Benefits

  • Remote work arrangement.
  • Role is based in Costa Rica, Peru, Colombia, or Bolivia.

Tech Stack

PythonSelenium
Encora

About Encora

5,001-10,000 employees

Encora provides software and digital product engineering services for technology companies and enterprises, including cloud-native development, data engineering, and QA. It operates a global delivery model and supports outsourced product development and managed engineering teams. Headquartered in Santa Clara, California, Encora is privately held and was acquired by Coforge; it previously raised $200 million in private equity funding in 2019.

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