3 hours ago
Base Salary
$146k - $183k/yr
Responsibilities
- Provide front-line SRE and production support for equity trading systems and Fidessa flows, including order routing, FIX connectivity, client onboarding, drop-copy, DMA, algorithmic trading, and high-touch/low-touch workflows.
- Investigate and resolve application, infrastructure, connectivity, and trading workflow issues, including incident response, root-cause analysis, post-mortems, and permanent remediation.
- Build and enhance monitoring and observability across applications, infrastructure, databases, messaging, and trading flows to support performance tuning, capacity planning, and fault isolation.
- Develop automation, scripts, operational tooling, and CI/CD capabilities to reduce manual effort and improve deployments, releases, and production checkouts.
- Partner with business, development, QA, infrastructure, and global support teams to improve production readiness, documentation, operational standards, and platform stability.
- Participate in late-evening, weekend, and on-call support rotations.
Requirements
- Strong production support experience with front-office trading systems, ideally in equities or capital markets, including Fidessa, OMS/EMS platforms, order routing, client connectivity, and post-trade processing.
- Strong understanding of the trade lifecycle and FIX Protocol, including FIX 4.2, FIX 4.4, FIX 5.0, message analysis, session behavior, sequence resets, rejects, cancels/replaces, drop copy, and client onboarding flows.
- Strong troubleshooting skills across Linux/Unix, Windows Server, networking, databases, messaging, and application layers.
- Scripting or automation experience using Python, Bash/Shell, SQL, PowerShell, or Perl.
- Experience with monitoring and observability technologies such as Splunk, Grafana, Prometheus, Nagios, Datadog, OpenTelemetry, CloudWatch, or ELK Stack.
- Clear communication, prioritization, and problem-solving skills, with the ability to collaborate with traders, business users, technology teams, infrastructure teams, and stakeholders.
- Experience supporting cash equities and additional asset classes such as futures, options, ETFs, swaps, bonds, or derivatives is preferred.
- Knowledge of TCP, UDP, multicast/unicast, latency analysis, firewall flows, connectivity troubleshooting, and packet-level diagnostics is preferred.
- Experience with CI/CD and DevOps tooling such as Jenkins, Bamboo, Bitbucket, Git, GitHub Actions, JFrog, Ansible, Terraform, ArgoCD, ServiceNow, JIRA, or Confluence is preferred.
- Familiarity with AWS or Azure and container platforms and tooling such as Docker, Kubernetes, OpenShift, Terraform, Helm Charts, or Lens is preferred.
- Experience supporting compliance, legal, audit, or regulatory queries related to trading activity, client flows, production logs, or production events is preferred.
Benefits
- Permanent position based in New York with hybrid work indicated.
- Medical, dental, and vision coverage.
- 401k match.
- Maternity and paternity leave and dependent care support.
- Tuition reimbursement and wellness reimbursement.
- Working Advantage discounted marketplace, HSA, FSA, and commuter benefits.
- Continuous learning, training, and industry certifications.
Tech Stack
Categories
Site Reliability
About Capco
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.