Vice President, Infrastructure Solution Engineer
BNY Mellon14 hours ago
Responsibilities
- Develop full-stack web features using Java, JavaScript, Angular.js, HTML, and CSS.
- Translate requirements, user stories, and mock-ups into functional features with the implementation project team.
- Configure application user interfaces and workflows.
- Develop integrations such as SSO and LDAP with multiple HR systems.
- Participate in Scrum meetings and Agile development activities.
- Support user acceptance testing and provide timely updates on assigned work.
- Communicate proactively with customers and contribute to support-related needs.
- Implement and integrate LLM- and agentic-AI capabilities where applicable.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent experience; an advanced degree is preferred.
- At least 5 years of experience in software development or technology infrastructure; financial services experience is a plus.
- ServiceNow Certified System Administrator and ServiceNow Certified Application Developer certifications.
- JavaScript proficiency and experience with web technologies including XML, HTML, Angular JS, and web services.
- Experience working in a SaaS environment and in technical consulting roles.
- Solid Python proficiency, including async/await, type hints, virtual environments, and packaging.
- Experience consuming LLM APIs such as OpenAI, Azure OpenAI, Anthropic, or Cohere, with prompt engineering knowledge.
- Familiarity with agentic AI concepts including tool calling, function calling, ReAct patterns, RAG, and vector stores.
- Familiarity with Git, CI/CD basics, Docker, and team-based Agile environments.
- Preferred qualifications include 7+ years of ServiceNow experience, broad ServiceNow accreditations, CIS-ITSM certification, and experience with an additional ServiceNow product line.
- Hands-on experience with LangChain, LangGraph, LlamaIndex, or an equivalent LLM orchestration framework.
- Knowledge of LDAP, VPN, SSL, SAML/SSO, and Agile/Scrum ITBM methodology.
- Strong written, interpersonal, presentation, active listening, ownership, and stakeholder communication skills.
Benefits
- Competitive compensation, benefits, and wellbeing programs.
- Flexible global resources and tools supporting health, resilience, and financial goals.
- Generous paid leave, including paid volunteer time.
- Equal employment opportunity and affirmative action protections.
- Work location in Lake Mary or Pittsburgh.
Tech Stack
Categories
Solutions Engineering
About BNY Mellon
BNY Mellon is a public, New York–based global financial services company providing investment and wealth management, asset servicing, clearance, collateral, and treasury services to institutions, banks, governments, and individuals. It also offers data and investment operations software, including the Eagle platform, delivered as cloud and managed services. Founded in 1784, it is one of the world’s largest custodian banks and asset servicers.