2 months ago
Chennai, IndiaSenior
Responsibilities
- Design and oversee CI/CD pipelines for network testing, digital-twin validation, and zero-downtime configuration deployment.
- Establish Network-as-Code, GitOps, source control, and reusable network automation frameworks at global scale.
- Design and optimize software-defined networks, overlay networks, and container networking across cloud and bare-metal environments.
- Serve as the Tier 4 technical authority for complex network, routing, overlay, and production issues.
- Build Infrastructure-as-Code, security validation, telemetry, monitoring, alerting, and automated remediation systems.
- Lead automation for firewalls, load balancers, security groups, ACLs, routing tables, and traffic-management policies.
- Develop network validation suites and code-based infrastructure documentation.
- Mentor engineers, lead design review boards, and drive cross-functional engineering initiatives.
Requirements
- 8+ years of progressive experience in Network Engineering, DevOps, or SRE, focused on large-scale network design, automation, and Infrastructure-as-Code.
- Expert proficiency with Ansible, Terraform, Python, and network automation libraries such as Netmiko, Nornir, or NAPALM.
- Deep expertise in software-defined networking, overlays, VXLAN, OVN, and Project Calico.
- Advanced enterprise Kubernetes networking experience, including CNIs, Ingress controllers, Service Mesh, and Kube-Proxy behavior.
- Extensive experience with Cisco Nexus, Arista, Versa SD-WAN, Palo Alto, and Fortinet.
- Experience with F5 BIG-IP AS3, Cloudflare APIs, and Octavia LBaaS for application delivery and load balancing.
- Deep Linux networking knowledge, including network namespaces, virtual interfaces, eBPF, iptables, and kernel-level routing.
- CCIE-level or equivalent knowledge of BGP, OSPF, MPLS, and EVPN, plus physical-underlay and virtual-overlay networking.
- Experience scaling CI/CD platforms such as GitLab CI, Jenkins, or GitHub Actions and implementing infrastructure testing practices.
- Advanced packet analysis and observability experience with tcpdump, Wireshark, NetFlow, and log aggregation platforms.
- Proven technical leadership, mentoring, design review, troubleshooting, and executive communication skills.
- Telecommunications experience with VoIP, RTP, SIP peering or trunking, and Session Border Controllers is highly advantageous.
Tech Stack
Categories
About Five9
Five9 builds cloud contact center software (CCaaS) for enterprises to manage voice and digital customer interactions, powered by AI for routing, automation, and analytics. It sells its platform as SaaS with modules for IVR, outbound dialers, agent desktop, workforce engagement, and CRM integrations such as Salesforce and ServiceNow. The company is headquartered in San Ramon, CA, serves 2,500+ customers globally, and is a public company listed on Nasdaq (also BMV).