Data & AI Managed Services Solution Architect, Manager
Ernst and Young18 hours ago
Bengaluru, IndiaStaff+
Responsibilities
- Develop Data & AI managed services strategies, narratives, value propositions, and client-ready executive messaging.
- Design end-to-end services across data platform and pipeline operations, data management, insights operations, and AI, ML, and agent operations.
- Define service scope, catalogs, operating and delivery models, governance, coverage, tooling, interfaces, continuous improvement, optimization approaches, and SLAs.
- Participate in pursuits through proposals, solution documentation, executive presentations, oral presentations, discovery workshops, solution walkthroughs, and client discussions.
- Coordinate with Sales, account leadership, Delivery, Pricing, Data and AI leaders, platform specialists, and alliance teams.
- Support transition, stabilization, and production readiness planning aligned with client readiness, platform release cycles, data availability, and regulatory obligations.
- Translate solution design into volumes, complexity drivers, staffing, locations, transition effort, productivity, automation assumptions, and commercial inputs.
- Identify assumptions, exclusions, risks, contingencies, and dependencies affecting commercial viability.
Requirements
- 10+ years of experience across Data & AI, technology managed services, data platform operations, analytics application management, AI operations, or adjacent production services.
- Experience with major data and AI ecosystems such as Databricks, Snowflake, and Microsoft Azure.
- Experience with reusable assets or automation for monitoring, data quality, triage, remediation, deployment, operational productivity, observability, or self-healing.
- Familiarity with managed services pricing, cloud and platform cost drivers, and FinOps considerations.
- Strong understanding of managed services lifecycles, transition design principles, and methodology.
- Relevant architecture, cloud, data, AI, service management, such as ITIL, or FinOps certifications.
- Strong collaboration, client engagement, solution communication, and cross-disciplinary pursuit skills.
Benefits
- Continuous learning and development opportunities.
- Tools and flexibility to make a meaningful impact.
- Leadership insights, coaching, and confidence-building support.
- Diverse and inclusive culture.
- Global delivery environment spanning Argentina, China, India, the Philippines, Poland, and the UK.
Tech Stack
Categories
Solutions Engineering
About Ernst and Young
Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.