6 days ago
Pune, IndiaSenior
Responsibilities
- Architect and implement Predictive, Progressive, and Preview outbound contact center systems using Go-based microservices and API-first design.
- Develop configuration and administration interfaces with Node.js and responsive web applications with JavaScript/TypeScript, React, or Angular.
- Design, build, and deploy high-throughput, low-latency, resilient enterprise microservices and distributed systems.
- Serve as a domain subject matter expert, drive architecture decisions, and conduct code reviews across Agile/Scrum teams.
- Apply static analysis, load and performance profiling, and system tuning to maintain quality and performance.
- Use AI coding assistants and prompt engineering across planning, code generation, testing, deployment, and troubleshooting.
- Handle containerized deployments and production operations using Docker, Kubernetes, and Helm.
- Debug production issues, perform root-cause analysis, and maintain operational reliability with Grafana, Prometheus, and telemetry tools.
Requirements
- Bachelor-level degree in computer science or an equivalent technical field, such as B.E., B.Tech, M.Tech, or M.C.A., or equivalent experience.
- 12+ years of overall experience architecting, designing, developing, deploying, and troubleshooting cloud API-based microservices and frontends.
- 10+ years of core backend engineering experience and 5+ years of full-stack web application development experience.
- At least 1 year of experience using AI agents and skills for planning, code generation, testing, deployment, and troubleshooting.
- Strong proficiency in Go, Java, or Node.js; JavaScript, TypeScript, React, Angular, and SDKs.
- Experience with Kafka, Redis, MariaDB or MySQL, microservices architecture, distributed systems, and RESTful APIs.
- Hands-on experience with Azure or GCP, Docker, Kubernetes, Helm, CI/CD pipelines, and continuous delivery patterns; Argo CD is preferred.
- Strong telecommunications or contact center background, with outbound contact center experience preferred.
- Advanced degree in computer science or a related field is preferred.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Tech Stack
AngularApache KafkaArgo CDAzureDockerGoGoogle Cloud PlatformGrafanaHelmJavaJavaScriptKubernetesMariaDBMySQLNode.jsPrometheusReactRedisTypeScript
Categories
About Avaya
Avaya builds enterprise communications and contact-center software delivered as UCaaS, CCaaS, and CPaaS, along with services and devices, for large organizations and government agencies. Its portfolio—including the Avaya Infinity platform—supports cloud, hybrid, and on-prem deployments and modernization of legacy voice systems under subscription and support contracts. Founded in 2000 as a Lucent spinoff and now privately held under Silver Lake, Avaya is headquartered in Morristown, New Jersey and serves customers worldwide.