3 days ago
Toronto, Canada or Dallas, TX, USAEntry Level / Mid Level
H1B sponsor
Base Salary
$138k - $208k/yr
Responsibilities
- Build interactive prototypes and production interface components for AI products, including chat and voice flows, agent workspaces, builder consoles, and admin tools.
- Design and implement conversational response patterns covering tone, structure, clarifying questions, source citations, confidence cues, error handling, and human handoff.
- Implement user-control mechanisms such as review and edit, high-impact confirmations, undo, and clear AI capability boundaries.
- Capture in-product feedback and route it to teams for action; contribute to shared component libraries and design systems; and write unit and end-to-end tests.
- Improve builder and developer experiences through onboarding, documentation, templates, SDKs, and agent testing and debugging tools.
- Plan and conduct usability tests, interviews, and session reviews, then define metrics and turn findings into prioritized recommendations and backlog items.
- Apply accessibility, localization, inclusive design, disclosure, consent, data-handling, and AI-generated-content labeling requirements in partnership with InfoSec and Legal.
- Ensure interface behavior aligns with model and policy behavior and collaborate with AI engineering, product, design, research, platform, security, and business partners.
Requirements
- 1–4 years of experience in front-end, full-stack, design engineering, UX engineering, or AI/ML engineering.
- Bachelor’s degree in computer science, human-computer interaction, design, engineering, or a related field, or equivalent experience.
- Proficiency in JavaScript or TypeScript and a modern front-end framework such as React, plus working Python for prototyping with models and APIs.
- Portfolio or work samples showing shipped or prototyped interfaces, including at least one using LLMs or conversational interaction.
- Working knowledge of LLM applications, including prompting, retrieval, and agents, and understanding of how model behavior affects user experience.
- Familiarity with usability testing methods, accessibility standards, usage data, and basic SQL.
- Clear written and verbal communication skills with technical and non-technical partners.
- Preferred qualifications include conversational AI, voice interface, agent-builder, design system, product analytics, A/B testing, session replay, LLM evaluation or observability, developer tooling, SDK, documentation, and responsible-AI experience, plus a related master’s degree.
Benefits
- US employees may enroll in health, life, disability, and voluntary insurance plans; participate in retirement contributions; and receive accrued paid time off and paid holidays.
- Canadian employees may enroll in healthcare, life, disability, and optional benefits; participate in DCPP, RRSP, or TFSA retirement and savings plans; and receive vacation, personal time, and paid holidays.
- An Employee Assistance Program is available to all employees.
- The listed base-pay ranges are USD 138,000–208,000 annually in Dallas and CAD 102,000–152,000 annually in Toronto; benefits and eligibility are subject to plan terms.
Tech Stack
Categories
About Equinix
Equinix is a public digital infrastructure company that operates a global platform of colocation and interconnection data centers for enterprises, cloud and network providers. It sells space, power, and connectivity, plus services such as Equinix Fabric, Network Edge, and Equinix Metal for hybrid multicloud and edge deployments. Founded in 1998 and headquartered in Redwood City, California, it is listed on NASDAQ (EQIX) and runs hundreds of IBX facilities across major metros worldwide.