4 days ago
Galway, IrelandMid Level
Responsibilities
- Define, develop, and execute test cases with development and program management teams.
- Build and maintain automated API, integration, and contract tests for backend services, including asynchronous flows.
- Integrate automated tests into CI/CD pipelines.
- Investigate test failures and production issues and help identify root causes.
- Contribute to reliability and basic performance testing and identify risks and quality gaps.
- Develop, troubleshoot, test, and debug software components and test automation projects.
- Mentor colleagues on test automation and CI/CD best practices.
Requirements
- At least 3 years of hands-on experience developing and executing automated test scripts with Java and/or TypeScript, including tools such as REST Assured, Selenium WebDriver, or Playwright.
- At least 3 years of QA experience in an agile software organization.
- Solid understanding of REST APIs, HTTP, JSON, and authentication concepts such as OAuth and JWT, with hands-on API test automation experience.
- Knowledge of professional software engineering practices and the full software development life cycle.
- Experience with GitHub, Jira, and running automated tests in CI/CD pipelines such as Jenkins.
- Preferred: experience with SQL databases, scripting languages, AWS, microservices, contract testing, asynchronous or event-driven systems, messaging or event streams, gRPC, GraphQL, observability tools, and AI testing or LLM output evaluation.
Benefits
- Professional growth through mentorship, learning programs, leadership development, and education support.
- Flexible-first working culture and support from global and local leaders.
- Inclusive community and career development support.
- Extra days off in August, paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and their families.
Tech Stack
Categories
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.