4 days ago
Base Salary
$168k - $227k/yr
Responsibilities
- Design and develop scalable, resilient systems for Amazon Connect Customer.
- Solve complex engineering and algorithmic problems for a rapidly growing cloud contact center service.
- Lead the design and architecture of new and existing systems, including reliability and scaling considerations.
- Develop and deliver customer-focused features for an AI-powered contact center product.
- Mentor engineers or serve as a technical lead or engineering team leader.
Requirements
- At least 5 years of non-internship professional software development experience.
- At least 5 years of programming experience with one or more software programming languages.
- At least 5 years of experience leading the design or architecture of new and existing systems.
- Experience as a mentor, technical lead, or engineering team leader.
- Preferred: at least 5 years of full software development lifecycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Preferred: bachelor's degree in computer science or equivalent.
Benefits
- Flexible work hours and arrangements.
- Comprehensive health insurance, including medical, dental, vision, prescription, Basic Life and AD&D insurance, and optional supplemental life plans.
- Employee assistance and mental health support, medical advice line, and flexible spending accounts.
- Adoption and surrogacy reimbursement coverage.
- 401(k) matching, paid time off, and parental leave.
- Sign-on payments and restricted stock units are included in the Amazon package.
- Mentorship, knowledge-sharing, career development resources, inclusive employee groups, and learning events.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.