2 months ago
Sydney, AustraliaSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify valuable opportunities, ship quickly, and improve systems in production.
- Design reliable systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical technology stack.
- Ability to evaluate quality, improve reliability, and make sound decisions about what should and should not be automated.
- Experience personally helping build, ship, or scale a serious product, platform, or system is expected.
- Strong English communication skills are required.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
- Candidates must already be based in Australia.
Benefits
- Remote work arrangement.
- Candidates must be based in Australia.
- English is the main working language across global teams.
- Fast interview process, with offers potentially made within one week of starting interviews.
Tech Stack
Categories
About Bjak
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.