Systems Engineer II
W. R. Berkley Corporation2 days ago
Wilmington, DE, USAMid Level
Responsibilities
- Design, build, test, publish, and manage Microsoft Copilot Studio agents and related topics, knowledge sources, actions, connectors, and Power Automate flows.
- Develop Power Apps, Power Automate flows, and Dataverse solutions using ALM practices, environment variables, and managed deployments.
- Administer Power Platform environments, including environment strategy, DLP policies, connectors, security roles, capacity, licensing, and the CoE Starter Kit.
- Integrate Power Platform and Copilot Studio solutions with Microsoft 365, SharePoint, Teams, Dataverse, Azure, and third-party systems through connectors and APIs.
- Monitor ticket queues, provide technical support to makers and end users, and troubleshoot Power Platform and Copilot Studio issues.
- Create technical documentation, solution designs, runbooks, and maker guidance.
- Apply cybersecurity, data protection, responsible AI, data classification, sensitivity labels, and access controls to solutions.
- Gather and document business requirements, explain technical concepts to non-technical stakeholders, and align solutions with business outcomes.
Requirements
- At least 3 years of experience in IT systems engineering or application development.
- At least 3 years of hands-on Microsoft Power Platform experience with Power Apps, Power Automate, and Dataverse.
- At least 1 year within the last 2 years of hands-on production Microsoft Copilot Studio experience developing, deploying, and managing agents.
- Experience with Power Platform administration, environment strategy, DLP policies, and ALM, including solutions, pipelines, and managed or unmanaged deployments.
- Experience integrating solutions with Microsoft 365, SharePoint, Teams, and Microsoft 365 Copilot.
- Working knowledge of Power Fx, standard, premium, and custom connectors, and REST APIs.
- Experience using AI-assisted tools professionally and applying cloud computing concepts with Microsoft 365 and Azure.
- Preferred experience with Microsoft Foundry, Azure OpenAI, AI Builder, Model Context Protocol, the Power Platform CoE Starter Kit, Power Platform admin center, PowerShell, and Power BI.
- Experience in insurance or financial services is preferred.
- A bachelor's degree in Computer Science, Information Technology, Information Systems, or a related discipline is required, with equivalent experience or alternative qualifications considered.
- Current Microsoft certifications such as AB-620, AB-410, PL-400/AB-400, PL-200, or PL-600 are preferred or valued.
- Ability to troubleshoot, automate and script processes, design scalable systems, work with business stakeholders, and operate with ownership, flexibility, and sound judgment.
Tech Stack
AzurePowerShell
Categories
About W. R. Berkley Corporation
W. R. Berkley Corporation is a public insurance holding company that sells commercial property‑casualty coverage and insurance‑related services to businesses. Its operating units focus on primary insurance, reinsurance, and monoline excess products tailored to industry niches and regional markets. Founded in 1967 and headquartered in Greenwich, Connecticut, the company trades on the NYSE (WRB) and operates worldwide; subsidiaries include Berkley Technology Services, which supports core systems for its insurance businesses.