1 day ago
Base Salary
$265k - $331k/yr
Responsibilities
- Own the architecture for provider client-capture, conversion, and retention products.
- Lead technical direction for lead management, client-porting, and caseload tooling.
- Partner with product and data teams to prioritize initiatives and measure product impact.
- Build and scale reliable AI-powered, user-facing products and LLM-powered agents or workflows.
- Collaborate with product, design, data, Sales, CX, and pricing teams.
- Influence technical direction across teams without direct authority and strengthen the engineering organization.
Requirements
- 8+ years of software engineering experience.
- Experience building and scaling user-facing products in a marketplace, vertical SaaS, or health-tech environment.
- Production experience shipping LLM-powered agents or workflows, including evaluations, guardrails, and human-in-the-loop design.
- Experience with data-heavy onboarding, imports, migrations, CRM or lead systems, or third-party integrations.
- Comfort running experiments and instrumenting product impact.
- Demonstrated ability to shape technical direction across teams without direct authority.
- Strong systems thinking, product judgment, communication, technical depth, and leadership through influence.
- Healthcare or insurance domain experience is nice to have.
Categories
About Headway
Headway builds a software-enabled network that makes it easy for therapists to accept insurance and for patients to find in-network mental health care. Its platform handles credentialing, scheduling, claims, and payment reconciliation, matching patients to licensed providers and partnering with health plans to expand access. Founded in 2019 and headquartered in New York, the privately held company operates across the United States.