Senior Agentic AI Infrastructure Engineer I - Core Platforms
American Express7 days ago
Base Salary
$123k - $215k/yr
Responsibilities
- Mentor junior infrastructure engineers and cross-functional colleagues.
- Lead cross-functional infrastructure projects within budget and schedule while maintaining design, testing, compliance, and operational standards.
- Design and select infrastructure solutions aligned with customer needs, business objectives, and platform strategy.
- Diagnose complex infrastructure issues, support outage response, and address capacity, availability, performance, and security concerns.
- Embed AI-assisted observability, automation, documentation, infrastructure-as-code review, and AIOps capabilities into engineering workflows.
- Design and operate GPU- and accelerator-enabled compute platforms, including scheduling, workload placement, quota management, capacity management, and utilization optimization.
- Build reusable platform capabilities for model training, fine-tuning, inference, and agentic workloads using Kubernetes, containers, infrastructure as code, and automated delivery pipelines.
- Engineer high-performance storage, networking, and data-movement patterns for distributed AI workloads.
- Implement observability and FinOps controls covering telemetry, accelerator utilization, cost attribution, anomaly detection, performance tuning, and capacity forecasting.
- Establish secure multi-tenant isolation, identity and access controls, secrets management, software supply-chain controls, and operational readiness.
Requirements
- 5+ years of experience in infrastructure engineering, cloud engineering, DevOps, or a related technical field.
- At least 2 years of hands-on experience supporting AI-enabled infrastructure, AI automation, or agentic AI technologies.
- Experience designing infrastructure for AI agents, including agent runtimes, orchestration frameworks, tool integrations, asynchronous execution, and stateful workflows.
- Experience applying agentic AI tools to infrastructure engineering, platform support, or cloud operations and validating AI-generated operational outputs with human review.
- Experience with Kubernetes-based AI platforms, containers, workload schedulers, GPU or accelerator orchestration, model-serving or inference platforms, and distributed training or inference infrastructure.
- Experience with high-performance networking and storage, accelerator telemetry, capacity planning, security, reliability engineering, observability, and FinOps for multi-tenant AI infrastructure.
- Experience with Ansible, Puppet, Terraform, Python, shell scripting, PowerShell, infrastructure components, network protocols, databases, cloud platforms, and monitoring technologies.
- Experience with AWS, Azure, or Google Cloud and monitoring tools such as Prometheus, Elasticsearch, and Grafana.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or comparable experience; an advanced degree is preferred.
- Knowledge of application infrastructure, storage management, middleware, software-defined networking, automation, orchestration, cloud technologies, Windows and Linux administration, and AI-assisted infrastructure operations.
Benefits
- Competitive base salaries and bonus incentives.
- 6% company match on the retirement savings plan.
- Financial coaching and financial well-being support.
- Medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- 20+ weeks of paid parental leave for all parents.
- Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
Tech Stack
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.