Lead Workplace Engineering Specialist - Enterprise Content & Survey Solutions (Hybrid)
Marks & Spencer Group plc2 hours ago
Montréal, CanadaStaff+
Responsibilities
- Lead the design, implementation, support, and evolution of enterprise content-management and survey solution platforms.
- Drive platform enhancements, SaaS integrations, automation initiatives, roadmap delivery, onboarding, governance, and lifecycle management.
- Provide hands-on technical leadership for API-based integrations, authentication frameworks, cross-platform connectivity, and production support.
- Lead production issue resolution, root-cause analysis, escalation management, and continuous service improvement with clients and vendors.
- Translate stakeholder business needs into technology requirements, solution options, implementation plans, and measurable outcomes.
- Mentor junior team members and promote knowledge sharing, technical excellence, accountability, and continuous improvement.
Requirements
- 10+ years of application development experience and proficiency in one or more of .NET/C#, Python, Java, PowerShell, or shell scripting.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- Familiarity with Microsoft SQL Server, MongoDB, or similar database technologies.
- Working knowledge of SSO, OAuth, OIDC, SAML, roles, entitlements, provisioning workflows, and enterprise identity and access management.
- Proficiency with GitHub, Git-based version control, automation, CI/CD, release management, monitoring, and operational readiness.
- Experience with API integrations, REST services, JSON, authentication patterns, and troubleshooting distributed-system integration failures.
- Hands-on experience with web proxies, load balancing, networking fundamentals, and enterprise SaaS or cloud platforms.
- Experience using AI-assisted development tools such as GitHub Copilot, Claude Code, GPT, Gemini, or Grok.
- Knowledge of security, privacy, data governance, change management, and operational risk controls is preferred.
- Knowledge of cloud platforms, key management, encryption, data pipelines, web application infrastructure, networking, proxies, load balancing, and enterprise integration patterns is preferred.
- Experience working in Agile delivery environments and strong ownership, prioritization, collaboration, and accountability are preferred.
- Knowledge of both French and English is required.
Benefits
- Hybrid work arrangement combining remote work and office attendance in Montreal, Quebec.
- Employee benefits and perks supporting employees and their families throughout their work-life journey.
- Equal-opportunity and inclusive workplace with opportunities for career mobility across the business.