Lead Workplace Engineering Specialist - Enterprise Content & Survey Solutions (Hybrid)
Marks & Spencer Group plc2 months ago
Montréal, CanadaStaff+
Responsibilities
- Lead the design, implementation, support, and evolution of enterprise content-management and survey solution platforms.
- Drive platform enhancements, SaaS integrations, automation initiatives, roadmap delivery, onboarding, governance, and lifecycle management.
- Provide hands-on technical leadership for API-based integrations, authentication frameworks, cross-platform connectivity, and production support.
- Lead production issue resolution, root-cause analysis, escalation management, and continuous service improvement with clients and vendors.
- Translate stakeholder business needs into technology requirements, solution options, implementation plans, and measurable outcomes.
- Mentor junior team members and promote knowledge sharing, technical excellence, accountability, and continuous improvement.
Requirements
- 10+ years of application development experience and proficiency in one or more of .NET/C#, Python, Java, PowerShell, or shell scripting.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- Familiarity with Microsoft SQL Server, MongoDB, or similar database technologies.
- Working knowledge of SSO, OAuth, OIDC, SAML, roles, entitlements, provisioning workflows, and enterprise identity and access management.
- Proficiency with GitHub, Git-based version control, automation, CI/CD, release management, monitoring, and operational readiness.
- Experience with API integrations, REST services, JSON, authentication patterns, and troubleshooting distributed-system integration failures.
- Hands-on experience with web proxies, load balancing, networking fundamentals, and enterprise SaaS or cloud platforms.
- Experience using AI-assisted development tools such as GitHub Copilot, Claude Code, GPT, Gemini, or Grok.
- Knowledge of security, privacy, data governance, change management, and operational risk controls is preferred.
- Knowledge of cloud platforms, key management, encryption, data pipelines, web application infrastructure, networking, proxies, load balancing, and enterprise integration patterns is preferred.
- Experience working in Agile delivery environments and strong ownership, prioritization, collaboration, and accountability are preferred.
- Knowledge of both French and English is required.
Benefits
- Hybrid work arrangement combining remote work and office attendance in Montreal, Quebec.
- Employee benefits and perks supporting employees and their families throughout their work-life journey.
- Equal-opportunity and inclusive workplace with opportunities for career mobility across the business.
About Marks & Spencer Group plc
Marks & Spencer Group plc is a British retailer selling clothing, home goods, and food to consumers through stores and ecommerce, with a focus on own-brand products. The company is listed on the London Stock Exchange, was founded in 1884, and is headquartered in London. In the UK, its online grocery offering runs via Ocado Retail, a joint venture in which M&S holds a significant stake.