Site Reliability Engineer
Forward Networks3 months ago
Base Salary
$230k - $250k/yr
Responsibilities
- Define and drive SRE practices, including SLOs, SLIs, error budgets, and engineering frameworks.
- Drive reliability and operational excellence for Forward’s SaaS platform.
- Build and maintain observability infrastructure for logging, metrics, tracing, and alerting.
- Lead incident response through on-call rotations, runbooks, post-mortems, and corrective follow-through.
- Partner with engineering teams on capacity planning, load testing, chaos engineering, and production readiness reviews.
- Help define and build the SRE team as the company scales.
Requirements
- 6+ years of experience in site reliability engineering, DevOps, or infrastructure engineering in a SaaS or cloud environment.
- Proven experience building or significantly maturing an SRE function.
- Strong networking fundamentals, including TCP/IP, DNS, routing, switching, firewalls, and load balancing.
- Hands-on production experience with Kubernetes and container orchestration.
- Deep proficiency with observability tools such as Prometheus, Grafana, Datadog, or Splunk.
- Strong scripting and automation skills in Python, Bash, or similar technologies.
- Experience with AWS, GCP, or Azure and infrastructure as code using Terraform, Ansible, or equivalent.
- Experience owning and improving incident-response processes, including blameless post-mortems and SLO-driven reliability improvements.
- Clear communication skills with engineering teams, non-technical stakeholders, customer-facing teams, and executives.
- Experience supporting enterprise or federal government customers with high-availability requirements is preferred.
- Experience as a foundational or early SRE hire at a growth-stage company is preferred.
Benefits
- Base pay range of $230,000–$250,000 per year.
Tech Stack
Categories
DevOpsSite Reliability
About Forward Networks
Forward Networks builds Forward Enterprise, a network digital twin platform that models on‑prem and cloud networks for verification, path analysis, and security policy checks. It sells to large enterprises and government agencies as subscription software, supporting multi-vendor gear and AWS, Azure, Google Cloud, and IBM Cloud. Founded in 2013 and headquartered in Santa Clara, the privately held company lists customers such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell.