Sr. AI/ML Engineer (MXC)
AlertMedia7 hours ago
Mexico City, MexicoSenior
Responsibilities
- Train and fine-tune supervised learning models such as classification, ranking, and embedding models for internal tools and customer-facing features.
- Lead prompt engineering and testing efforts to optimize LLM behavior for product use cases.
- Design and implement evaluation pipelines for LLMs and traditional machine learning models.
- Optimize Elasticsearch-backed data systems supporting AI and intelligence pipelines.
- Develop tools and frameworks for prompt iteration, model benchmarking, and performance tracking.
- Evaluate commercial and open-source LLMs for performance, cost, alignment, and reliability.
- Collaborate with security, product, and engineering teams to integrate AI safely, scalably, and maintainably.
- Monitor and continuously improve AI and machine learning model performance in production.
- Track emerging research in NLP, machine learning, and AI infrastructure and assess potential business applications.
Requirements
- A bachelor’s degree in computer science, computer engineering, or a related technical field is preferred.
- 5+ years of software engineering experience, preferably with Python.
- 4+ years of experience in data science and/or software engineering focused on machine learning engineering or applied AI.
- Strong understanding of LLMs and traditional machine learning methods.
- Experience with prompt engineering, model fine-tuning, and model evaluation.
- Familiarity with offline metrics, cross-validation, and A/B testing.
- Proficiency in Python and ML libraries such as scikit-learn, PyTorch, TensorFlow, and Hugging Face.
- Experience with Elasticsearch or other large-scale search and indexing platforms.
- Experience with cloud-based ML tooling such as SageMaker and Bedrock and with data workflows.
- Experience training and deploying supervised learning models, ideally in production environments.
- Ability to work independently and collaboratively on cross-functional teams while managing multiple projects.
Benefits
- Remote work based in Mexico, with optional access to the Mexico City office.
- Competitive base salary paid through bi-monthly payroll and an annual company bonus.
- 100% employer-paid medical, dental, and vision coverage.
- Parental leave, Christmas bonus, vacation and holiday policies, and an additional vacation bonus.
- Monthly work-from-home stipend and necessary equipment including a laptop, monitor, and accessories.
- Language immersion, mentorship, technical talks, and personalized career development sessions.
Categories
About AlertMedia
AlertMedia builds a SaaS risk intelligence and emergency communication platform used by organizations to monitor threats, notify employees, and coordinate incident response. Its products include mass notification, threat monitoring and intelligence, and employee safety features such as lone-worker monitoring. Founded in 2013 and headquartered in Austin, Texas, the company is privately held under Vista Equity Partners and serves enterprises across industries and geographies.