Developer II - Microsoft Dynamics

7 months ago

Rancho Cucamonga, CA, USAMid Level

Base Salary

$104k - $138k/yr

Responsibilities

Gather and analyze business requirements for the Dynamics 365 CRM system.
Configure, customize, develop, and maintain Dynamics 365 CRM entities, forms, views, business rules, security roles, dashboards, workflows, plugins, and PCF controls.
Create and maintain technical documentation for configurations, customizations, integrations, and workflows.
Develop and support API-based integrations between Dynamics 365 and external systems.
Support data migration activities including mapping, ETL, and data validation.
Provide day-to-day technical support, troubleshooting, end-user training, and issue escalation for Dynamics 365 CRM.
Perform system testing and quality assurance for changes and updates.
Monitor and optimize Dynamics 365 CRM platform health and performance.
Collaborate with development teams, cross-functional teams, and internal stakeholders to support enterprise CRM functions.
Manage security and compliance requirements and stay current with Dynamics 365 updates and features.

Bachelor's degree in Computer Science, Information Systems, or a related technical field from an accredited institution.
Five years of experience developing and maintaining computer applications, including at least two years of Microsoft Dynamics D365 Sales and Service CRM and API experience.
Experience with CI/CD pipelines, Dynamics 365 Sales and Service CRM, and API-based integrations with external systems.
Experience troubleshooting and resolving technical issues related to CRM systems.
Knowledge of CRM workflows, customization, configuration, data privacy practices, and applicable laws.
Preferred experience with Dataverse, the CRM security model, and Microsoft Power Platform including Power BI, Power Apps, and Power Automate.
Relevant Microsoft Dynamics D365 Sales and Service CRM certifications are preferred.
Strong troubleshooting, problem-solving, analytical, collaboration, customer service, written communication, and verbal communication skills.
Ability to prioritize and execute tasks in a high-pressure environment and work independently with little or no supervision.
Familiarity with Agile or DevOps methodologies is preferred.

Competitive salary and medical insurance with dental and vision coverage.
Life insurance, short-term disability, long-term disability, and paid employee life insurance.
State-of-the-art onsite fitness center and wellness programs supporting work-life balance.
Flexible Spending Account for health care and childcare.
CalPERS retirement plan and 457(b) option with contribution match.
Pet care insurance, career advancement opportunities, and professional development.
Hybrid work schedule: remote Mondays and Fridays and onsite Tuesday through Thursday in Rancho Cucamonga, California.
Schedule may include evenings, holidays, and weekends based on business needs.

1,001-5,000 employees