Oliver Wyman - Senior Lead AI Engineer - Melbourne
Marsh & McLennan Companies2 hours ago
Melbourne, AustraliaStaff+
Responsibilities
- Lead AI solution delivery from problem framing and feasibility assessment through architecture, implementation, production release, and continuous improvement.
- Design enterprise architectures integrating AI capabilities with applications, APIs, data platforms, identity, security, and operational controls.
- Develop or review critical software components and guide engineering teams on quality, cost, speed, and maintainability trade-offs.
- Build production AI systems using agentic applications, retrieval-augmented generation, MCP, function and tool calling, structured outputs, and multi-agent workflows.
- Engineer production AI platforms covering inference architecture, model routing, caching, semantic retrieval, vector databases, evaluation pipelines, observability, and cost optimization.
- Define evaluation criteria, test sets, observability, and feedback loops for accuracy, reliability, safety, latency, cost, and business impact.
- Implement responsible AI guardrails, human oversight, access controls, privacy, security, risk, legal, and auditability practices.
- Partner with product owners, business leaders, architects, data specialists, and delivery teams to create achievable roadmaps.
- Mentor engineers, develop reusable patterns and reference implementations, and improve AI engineering practices.
- Communicate technical options, risks, and recommendations to technical and non-technical stakeholders, including senior clients and business leaders.
Requirements
- Typically 10–12 years of professional experience in software engineering, solution architecture, platform engineering, or related enterprise technology roles.
- Strong record of delivering production enterprise applications, integrations, or digital platforms in complex, regulated, or security-conscious environments.
- Hands-on experience implementing AI-enabled solutions such as agentic applications, retrieval-augmented generation, intelligent workflow automation, or machine-learning services.
- Strong software engineering fundamentals including API design, distributed systems, automated testing, version control, observability, and secure development practices.
- Proficiency in Python and practical experience with at least one enterprise application stack such as Java, .NET, or TypeScript/Node.js.
- Experience delivering on at least one major cloud platform, with depth in one environment preferred over superficial coverage of AWS, Microsoft Azure, and Google Cloud.
- Working knowledge of enterprise data integration, SQL, search/retrieval, and structured and unstructured information.
- Understanding of model and application evaluation, prompt and context design, privacy, security, responsible AI controls, and production monitoring.
- Experience leading technical work across multidisciplinary teams, mentoring engineers, and influencing architecture or engineering standards without relying solely on formal authority.
- Clear communication, commercial judgment, and ability to translate ambiguous business needs into feasible technical approaches and delivery plans.
- Preferred experience includes consulting or professional services, client-facing technology delivery, regulated industries, enterprise risk, compliance, governance, AI application frameworks, model platforms, Kubernetes, and infrastructure as code.
- A degree in computer science, engineering, or a related discipline, or equivalent professional experience.
- Candidates must have appropriate approval to work in Australia and must complete a Criminal & Bankruptcy check before employment.
Benefits
- Hybrid work with remote flexibility and collaboration, connection, and professional development benefits from working in the office.
- Colleagues are expected to work from their local office or onsite with clients at least three days per week.
- Office-based teams will designate at least one weekly anchor day for the full team to work together in person.
- Inclusive and flexible work environment with a commitment to diversity.
Tech Stack
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