Senior Site Reliability Engineer
Precisely US Jobs2 months ago
Responsibilities
- Define and maintain reliability standards, including SLOs, SLIs, error budgets, actionable alerting, logging, and diagnostic tracing.
- Lead complex reliability engineering work across on-premises, private-cloud, and AWS environments.
- Build and maintain infrastructure-as-code, deployment automation, monitoring, alerting, and observability tooling.
- Partner with engineering teams on reliability, operability, scalability, backup, recovery, and failure-mode considerations.
- Lead Operational Readiness Reviews and validate production and disaster recovery readiness.
- Contribute to release triage, deployment coordination, maintenance windows, and change and security reviews.
- Lead complex P1/P2 incident response and serve as incident commander when required.
- Author root cause analyses and post-incident reports and implement preventive automation to reduce toil and improve MTTR.
- Maintain operational runbooks, reliability backlogs, and team knowledge resources.
- Use approved AI tools for automation, incident analysis, troubleshooting, runbook creation, solution testing, and architecture documentation.
- Ensure infrastructure configurations meet security, compliance, vulnerability-remediation, and data-protection requirements.
- Mentor Associate SREs and SREs, coach engineering teams, contribute to design reviews, and coordinate on-call coverage.
- Participate in a rotating on-call schedule covering after-hours, weekends, holidays, production changes, and escalations.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience; equivalent work experience is accepted in place of the education requirement.
- At least 5 years of systems or infrastructure engineering experience in an enterprise production environment.
- Subject-matter-expert competency in a complex infrastructure domain such as cloud platform engineering, infrastructure-as-code automation, observability, or on-premises virtualization.
- Advanced proficiency with Linux, including RHEL and Oracle Linux, across on-premises and cloud environments.
- Proficiency with Terraform and experience developing Ansible roles beyond basic hands-on use.
- Intermediate experience deploying and managing AWS workloads using EC2, ECS, S3, VPC, IAM, CloudWatch, and Auto Scaling.
- Proficiency with Python or Bash for automation development.
- Experience designing monitoring architecture and alerting strategy, with Datadog preferred.
- Understanding of TCP/IP networking, DNS, load balancing, and distributed systems.
- Experience designing and managing CI/CD pipelines and deployment automation standards.
- Experience writing root cause analyses for complex incidents and identifying systemic preventive fixes.
- Ability to define SLOs and lead Operational Readiness Reviews.
- Experience partnering cross-functionally on reliability standards and observability requirements.
- Experience with change advisory processes and capacity and reliability planning.
- Proficient use of Precisely-provided AI tools such as GitHub Copilot or Claude for complex automation, solution testing, incident analysis, and architecture documentation, including mentoring others.
- Preferred experience with Docker, Kubernetes, GitOps workflows, Git, GitLab, enterprise virtualization, ITIL practices, Qualys, CrowdStrike, Rapid7, Wireshark, or AWS certifications.
- Prior experience mentoring engineers or leading team on-call rotations is preferred.
Benefits
- 100% remote within the U.S., with preference for candidates in the Mountain or Pacific Time zones.
- Approximately 0% travel is required.
- Rotating after-hours, weekend, and holiday on-call participation is required.
About Precisely US Jobs
Precisely builds enterprise data integrity software and data products, as well as consulting, to integrate, govern, and enrich data for analytics, AI, and operations. The company sells subscriptions and data licensing to large organizations in complex, regulated environments, including more than 12,000 customers and 95 of the Fortune 100. Headquartered in Burlington, Massachusetts, Precisely is privately held and backed by Clearlake Capital.