6 hours ago
Palo Alto, CA, USAEntry Level / Mid Level
H1B sponsor
Base Salary
$135k - $210k/yr
Responsibilities
- Own the health, performance, and stability of integrations between frontier AI models and government systems, platforms, and data environments.
- Build documentation, metrics, monitors, and troubleshooting tools to improve service observability and operability.
- Respond to automated alerts and customer-reported problems, investigate incidents, and drive lasting fixes.
- Partner with agency stakeholders and adjacent product teams to understand operational needs, prototype solutions, and incorporate feedback.
- Address technical debt in essential codebases and inform strategic investments in core products.
- Participate in business-hours and occasional weekend on-call rotations for resilient, high-uptime production systems.
Requirements
- Bachelor's degree in computer science, engineering, or another STEM discipline, or 2+ years of professional software development experience in lieu of a degree.
- 1+ years of hands-on software engineering experience building scalable systems, APIs, or AI/ML applications, with strong Python proficiency preferred.
- Experience with large language models, generative AI, or agentic systems in research, production, or applied engineering settings.
- 1+ years of experience supporting enterprise applications serving more than 10,000 users across geographies and time zones.
- Familiarity with government or public-sector technology environments or regulated industries.
- Ability to translate ambiguous stakeholder needs into concrete technical solutions and write clean, maintainable, high-performance code.
- Strong problem-solving, intellectual curiosity, and communication skills, including the ability to explain technical concepts to non-technical partners.
- Experience with cloud platforms such as AWS, GCP, or Azure, containerization with Docker or Kubernetes, and API orchestration.
- Willingness to work extended hours and weekends as needed, travel 20% to government sites, and obtain and maintain a Top Secret security clearance.
- Must satisfy applicable ITAR eligibility requirements or be eligible to obtain required U.S. Department of State authorizations.
Benefits
- Base salary range is $135,000.00-$175,000.00 for Level 1 and $155,000.00-$210,000.00 for Level 2, with potential stock or long-term cash awards and discretionary bonuses.
- Comprehensive medical, vision, and dental coverage; 401(k); short- and long-term disability insurance; life insurance; paid parental leave; discounts; and other perks.
- Approximately three weeks of paid vacation, 10 or more paid holidays, and paid sick leave under company policy.
- The role requires 20% travel, business-hours on-call rotations with occasional weekends, and may require extended hours.
Categories
Site Reliability
About SpaceX
SpaceX designs, manufactures, and launches orbital rockets and spacecraft, and operates Starlink, a global satellite internet network for consumers, businesses, and governments. Its revenue comes from commercial and government launch services (Falcon 9/Falcon Heavy, Dragon cargo and crew to the ISS) and subscription broadband with Starlink hardware and service. Founded in 2002 and headquartered in Hawthorne, California, the privately held company serves NASA and commercial satellite operators, building most systems in-house.