Senior Technical Consultant
Salesforce3 days ago
Milan, ItalySenior
Responsibilities
- Evaluate and implement technical solutions for customers using Salesforce products and platforms.
- Develop front-end and back-end solutions, enterprise integrations, and release management processes.
- Provide guidance on application and integration development, solution architecture, design, environment management, testing, and Salesforce Platform education.
- Create application and technical design documentation integrating Salesforce with customer infrastructure.
- Analyze business and technical requirements, troubleshoot implementation issues, and drive risks and issues through resolution.
- Manage customer expectations and negotiate solutions with customers and third-party partners.
- Build relationships with internal and external business partners and contribute to broader customer and business goals.
Requirements
- Hands-on technical and solution implementation experience in a relevant software domain and coding experience in object-oriented languages.
- At least 8 years of professional services experience.
- Ability to analyze, design, and optimize business processes through technology and integration.
- Ability to support customers and project members in deploying emerging technology and to work independently and in distributed teams.
- Degree or equivalent relevant experience.
- Proficiency in English and Italian.
- Strong object-oriented programming experience, such as Java, and understanding of REST/SOAP API design, microservices, and event-driven architectures.
- Salesforce certifications, Salesforce Platform or CRM experience, and Salesforce Revenue Cloud or billing and revenue product experience are preferred.
- Experience in senior consulting or technical lead roles with matrix teams at a top-tier consultancy or system integrator is preferred.
- Familiarity with AI-assisted development tools is preferred.
- Good presentation, communication, facilitation, and technology-learning skills.
Benefits
- Extended onboarding with formal certification, internal training, knowledge transfer, hands-on experience, and collaboration with consultants, architects, and project managers.
- Opportunity to become a highly certified Salesforce expert and Salesforce Domain Authority.
- Benefits and resources intended to support balance and personal well-being.
- Potential incentive component in addition to base salary, tailored by grade level.
- Regional and occasional international travel depending on customer needs.
Tech Stack
JavaSOAP
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.