Lead Architect for ServiceNow with German (m/f/d)
Deutsche Telekom IT Solutions Slovakia3 days ago
Košice, SlovakiaStaff+
Responsibilities
- Design and develop ServiceNow solutions, including workflows, interfaces, and customizations.
- Design reusable APIs and support decomposition of the monolithic system landscape.
- Lead architectural planning and decision-making in alignment with Deutsche Telekom IT strategy and infrastructure.
- Define target architecture for the B2B microservice landscape and contribute to architectural vision and enablers.
- Lead project teams, provide technical guidance, and facilitate collaboration with IT, business, and external stakeholders.
- Coordinate with Scrum teams, Agile Release stakeholders, and business and IT partners.
Requirements
- Expertise in ServiceNow, especially IT Service Management (ITSM), with good knowledge of IT Operations Management (ITOM) and Customer Service Management (CSM).
- At least seven years of professional experience, including at least five years in IT solution design or architecture.
- Expertise in telecommunications order management, telecommunications service management, product inventory, and data segregation.
- Experience with TMF (Tele-Management Forum).
- Very good knowledge of project management processes and methods.
- Operational experience with agile methods in software development, including SAFe.
- Strong conceptual and analytical skills and broad knowledge of B2B solution business and end-to-end order-to-cash processes.
- Experience presenting to large audiences.
- Fluency in English and German.
- The selected candidate must sign a declaration and present a criminal register extract for inspection.
Benefits
- More than 25 benefits covering financial support, learning and development, health and sport, family and work-life balance, and other benefits.
- Remote work is available only within Slovakia due to European taxation regulations.
- Base salary is negotiable and depends on seniority and previous experience, with variable compensation and other financial benefits.
Tech Stack
TensorFlow
Categories
About Deutsche Telekom IT Solutions Slovakia
Deutsche Telekom IT Solutions Slovakia provides IT outsourcing and managed services to corporate clients, with specialties in cloud, applications, SAP, network, and service management. Operating as part of Deutsche Telekom Group, it serves customers primarily in Germany and across the EU, delivering end-to-end enterprise processes such as order-to-cash and procure-to-pay. The company is headquartered in Košice‑Juh, Slovakia, and combines consulting, project delivery, and ongoing operations support.