8 hours ago
Pune, IndiaEntry Level
Responsibilities
- Deploy, configure, and test OpenGov cloud software according to government customer requirements.
- Own customer data migration, including schema management, ETL configuration, scripting, data mapping, transformation, upload, and validation.
- Confirm requirements and guide customers through platform configuration, integration, deployment, and go-live.
- Build and execute test scenarios to validate configuration and migrated data.
- Interact with government finance, budget, IT, and other decision-making stakeholders; train users and provide implementation support.
- Troubleshoot configuration and data issues and drive them to resolution.
- Identify customer pain points and partner with cross-functional teams to improve and automate workflows.
- Collaborate with Project Management, Customer Success Management, Data/Integration, and Product teams to deliver successful implementations.
Requirements
- 0–1 year of SQL scripting experience.
- 0–1 year of Python or similar scripting experience.
- Strong Microsoft Excel and Word skills, including functions and formulas such as VLOOKUP, pivot tables, error checking, and report formatting.
- Experience with database technologies and ETL or data-migration concepts and tools is advantageous.
- Excellent verbal and written communication, teamwork, and customer service skills.
- Ability to adapt to a rapidly changing product and respond strategically to customer needs.
- Strong attention to detail and ability to validate and reconcile data accurately.
Benefits
- Comprehensive healthcare options for individuals and families.
- Flexible vacation policy and paid company holidays.
- 401(k) with company match.
- Paid parental leave, wellness stipends, and HSA contributions.
- Professional development and growth opportunities.
- Collaborative office environment with weekly catered lunches.
About OpenGov
OpenGov builds cloud-based ERP and analytics software for state and local governments, spanning budgeting, accounting, procurement, permitting and licensing, asset management, billing, and transparency/open data. It sells its Public Service Platform as SaaS with professional services, and counts more than 2,000 public-sector organizations as customers. Founded in 2012 and headquartered in San Francisco, OpenGov was acquired by Cox Enterprises.