10 hours ago
Palo Alto, CA, USAEntry Level / Mid Level
H1B sponsor
Base Salary
$110k - $175k/yr
Responsibilities
- Own the health, performance, and stability of integrations between frontier AI models and government systems, platforms, and data environments.
- Build and maintain documentation, metrics, monitors, and troubleshooting tools that improve service observability and operability.
- Respond to automated alerts, investigate customer-reported problems, and drive lasting production fixes.
- Partner with government agency stakeholders and adjacent product teams to understand requirements, prototype solutions, and iterate based on feedback.
- Address technical debt in essential codebases and inform strategic investments in core products.
- Participate in on-call rotations during business hours and occasional weekends while maintaining resilient, high-uptime systems.
Requirements
- Bachelor’s degree in computer science, engineering, or another STEM discipline, or 2+ years of professional software development experience in lieu of a degree.
- 1+ years of hands-on software engineering experience building scalable systems, APIs, or AI/ML applications, with strong Python proficiency preferred.
- Experience with large language models, generative AI, or agentic systems in research, production, or applied engineering.
- 1+ years of experience working on enterprise applications serving more than 10,000 users across geographies and time zones.
- Familiarity with government or public-sector technology environments or regulated industries.
- Ability to translate ambiguous stakeholder needs into concrete technical solutions and write clean, maintainable, high-performance code.
- Strong problem-solving, intellectual curiosity, and communication skills, including the ability to explain complex technical concepts to non-technical partners.
- Experience with AWS, GCP, Azure, Docker, Kubernetes, and API orchestration.
- Willingness to work extended hours and weekends as needed, travel up to 20% to government sites, and obtain and maintain a Top Secret Security Clearance.
- Must satisfy applicable ITAR requirements or be eligible to obtain the required authorizations from the U.S. Department of State.
Benefits
- Base salary range is $110,000.00-$145,000.00 for Level 1 and $125,000.00-$175,000.00 for Level 2, with eligibility for stock or long-term cash awards, discretionary bonuses, and an Employee Stock Purchase Plan.
- Benefits include medical, vision, and dental coverage; a 401(k) plan; disability and life insurance; paid parental leave; discounts and other perks.
- Employees may accrue three weeks of paid vacation, receive 10 or more paid holidays annually, and accrue paid sick leave under company policy.
- The role includes business-hours on-call rotations, occasional weekend work, up to 20% travel, and a Top Secret Security Clearance requirement.
Categories
Site Reliability
About SpaceX
SpaceX designs, manufactures, and launches orbital rockets and spacecraft, and operates Starlink, a global satellite internet network for consumers, businesses, and governments. Its revenue comes from commercial and government launch services (Falcon 9/Falcon Heavy, Dragon cargo and crew to the ISS) and subscription broadband with Starlink hardware and service. Founded in 2002 and headquartered in Hawthorne, California, the privately held company serves NASA and commercial satellite operators, building most systems in-house.